#1  
Old 25th February 2013, 15:28
kleshii kleshii is offline
Junior Member
 
Join Date: Feb 2013
Posts: 1
Default Playback not working

I've been trying to watch this recorded video ( http://new.livestream.com/accounts/3...ideos/12525952 ) but it only shows up as a permanent loading circle. I haven't had this problem with any other livestreams, including the shorter test video from the same channel.

I've installed the latest flash version, cleared my browser cache, disabled AdBlock, and tried on both Chrome and Firefox but it still hasn't worked for me. I'm running on Mac 10.6. Any help would be appreciated
Reply With Quote
  #2  
Old 25th February 2013, 16:06
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
Default

kleshii,

The issue is an issue with the clip itself, likely due to insufficient upload bandwidth or connection loss. Unfortunately theres nothing that can be done on the viewer end to get past that.
__________________
Ernie
Livestream Support
Reply With Quote
  #3  
Old 4th March 2013, 21:52
pupimon pupimon is offline
Junior Member
 
Join Date: Aug 2012
Posts: 2
Default

I have the same issue, and we tested with several people on different networks and they experience the same issue, it never gets past the loading circle. We have a premium account with a broadcaster, when we broadcast to another regular account it worked fine but it doesn't with the premium account. What could it be?
Reply With Quote
Reply

Tags
playback

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump