#1  
Old 19th February 2013, 17:43
Nuclear_Medicine Nuclear_Medicine is offline
Junior Member
 
Join Date: Apr 2012
Posts: 1
Angry program crashed after install the update

I was doing fine with the "Livestream Procaster"
today the app ask for update
after downloading and install
I cannot open the program its crash after showing the program small loading box

please help I cannot broadcast anymore
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  #2  
Old 19th February 2013, 20:29
malaquest malaquest is offline
Junior Member
 
Join Date: Mar 2010
Posts: 1
Unhappy recent update

Yes it crashed when I did the update also yesterday, I had my old version on a backup drive, I also emailed live stream, no comment from them yet, this happened last year in a middle of a gig, I wish they would test before they offer...good luck Q
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  #3  
Old 20th February 2013, 14:18
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
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Hi,

Sorry to hear about the issues you're encountering. Please open a support ticket with the following information:

CPU, RAM
Operating System
Any Hardware (Camera, capture card, etc) and how it's connected
Screenshot of any error message received
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