#1  
Old 28th August 2012, 17:57
bailunrui bailunrui is offline
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Angry Comment Posting Failed

Everyone I know on the Kitten Cam site has had this issue at one time or another. We call it the "Comment Monster". At seemingly random intervals the chat will not allow some users to post. Their posting ability is restored, again, at a seemingly random time. Once I could not chat for nearly ten minutes. I've had a similar problem with posting on the entries below the video and chat.

I'm not a producer, just a viewer who would like this to be fixed.
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  #2  
Old 29th August 2012, 14:10
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ernielive ernielive is offline
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bailunrui,

Have you tried refreshing the page when this occurs? I spoke with some of the viewers in the chat, and a few have mentioned that refreshing seems to solve the problem.
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  #3  
Old 29th August 2012, 22:08
bailunrui bailunrui is offline
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Refreshing does not solve the problem for me. I've refreshed, logged in and logged out, deleted cookies... it's random.
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  #4  
Old 30th August 2012, 14:04
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bailunrui,

Next time this occurs could you provide exact times it starts and resolves itself, and if you do anything specific to resolve it?
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  #5  
Old 6th September 2012, 19:02
bailunrui bailunrui is offline
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Ironically, I haven't had an issue with the chat since posting this. However, I know that many of my Livestream friends have had problems.
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  #6  
Old 6th September 2012, 19:07
bailunrui bailunrui is offline
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I don't know how helpful it is, but the comment monster was eating comments by people this afternoon around 5:00pm EST.
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  #7  
Old 6th September 2012, 19:09
bailunrui bailunrui is offline
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At random, still eating comments around 6:09 EST.
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  #8  
Old 10th September 2012, 14:13
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ernielive ernielive is offline
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I've raised this to our developers for investigation. If you notice this continuing to happen, please follow up with dates and times.
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chat problem bug, chat text problem

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