Analytics not available

[placidone]

Today we can't access analytics data within studio tab.
Error message say: Sorry. The data is not available currently. Please try again later.

See linked image...
http://www.livingmedia.it/VIDEO/error-livestream.png

Can you resolve issue?
Thank you

Placido

[ruheed]

Placido,

I was unable to replicate the behavior on your channel. Could you please try clearing out the browsers cookies and cache and let us know if you are still seeing the same issue?

[placidone]

Nothing... we can't access to analytics either on mac or pc with firefox, chrome, explorer, and safari.

Our customer need the report for yesterday's event.
Can you send to us a report by email?

Thank you

Placido

[ruheed]

Placido,

Please open a support ticket from here https://secure.livestream.com/myacco...center/tickets and include the date range for the report you'd like to see