#1  
Old 8th May 2012, 00:42
Jazzist Jazzist is offline
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Join Date: Sep 2011
Posts: 1
Default Procaster.exe crashes when opening

I've had this happen after I bought this Video Card: http://www.nvidia.com/object/product...40-oem-us.html

Windows 7
CPU: Intel Core i3-2100 CPU @ 3.10GHz
RAM: 8 GB
System: 64 bits

I've reinstalled this program, re-installed the video card's driver and updated them, and nothing.
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  #2  
Old 8th May 2012, 11:48
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
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Jazzist,

Please open a support ticket at the following link: https://secure.livestream.com/myacco...ter/openticket

Include the following information in your ticket:

CPU, RAM
Operating System
Any Hardware (Camera, capture card, etc) and how it's connected
Procaster version number (open preferences, click "i" in top right-hand corner)
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