#1  
Old 7th April 2012, 15:00
Cocacolatechi Cocacolatechi is offline
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Join Date: Feb 2012
Posts: 1
Default Multitude of Issues.

according to all my settings, including the procaster toolbar, everything is in working order. It's receiving audio, as far as I can tell, but for the audience there's nothing.

On the subject of the audience, some of them are not even able to load the feed properly. The video is just stuck trying to load.

What's going on, how do I fix it, and why is this happening?

Included are screenshots.
Attached Images
File Type: png procastersupport2.png (42.9 KB, 8 views)
File Type: png procastersupport1.png (91.6 KB, 8 views)
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  #2  
Old 7th April 2012, 15:59
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,507
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Cocacolatechi,

I'm looking at the most recent clip in your Studio and see it has working audio. Could you make a recording with your issue so I can take a look and listen? Have you been able to reproduce the issue of not being able to load your stream? Which bit rate are you streaming at? Also please detail the following:

CPU, RAM
Operating System
Any Hardware (Camera, capture card, etc) and how it's connected
Procaster version number (open preferences, click "i" in top right-hand corner)
Results of a speed test run at www.speedtest.net with destination server set as New York, NY
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