Blackmagic card will not work

[travisleemoser]

I'm a first-timer using a Mac Pro with OS X 10.6.8 and downloaded the most recent updates/beta on 21 Oct 2011, but Livestream STILL does not recognize my Blackmagic SDI video input card (supported according to their website), in either webcaster or Procaster.

Do I need to download an old version?

[travisleemoser]

Will the Blackmagic SDI card only be recognized if I have Premium? I'm not sending HD video to it at the moment.

[mattlautnertv]

I have a HDMI camera. A Sony AX2000. I have a desktop that meets the optimum computer specs. I have installed a black magic intensity pro. Plugged my HDMI cord from the camcorder to the Intensity Pro.

It picks up nothing on the computer. I am not seeing anything on the decklink wizard or procaster.

I don't know what to do.

I need help asap. I need to broadcast in the morning. Any help would be greatly appreciated.

Thanks,

JCT

[jasonlive]

mattlautnertv & travisleemoser,

In order for your video source to be recognized by the decklink wizard in Procaster, your output settings and framerate must match your camera settings. I.E. if your camera is set to 59.94 1080i, the decklink wizard must as well.

Please also ensure you have the latest drivers from the Blackmagic Support Center.

One thing you could do is open the Blackmagic Media Express software to see if the video source is recognized by your Intensity Pro. This would help you determine where the issue is, if the above suggestions don't work.

Best,
Jason

[travisleemoser]

To jasonlive: In my livestream procaster settings box, under the video tab, the source reads "No Camera", and that is all I can choose from the drop down. Blackmagic Express sees the output from my switcher at 1080i50. Is there a better output format/resolution I should send to livestream procaster?

Since there is no camera seen by the software, I cannot change the settings next to the source.

Travis

[campushd]

The problem with procaster is the Driver version.

I have a similar problem, and try "N" options.
Format the computer,
Update procaster to the last version
Reinstall driver that come´s with the Capturer card Decklink.

and nothing works,

But i download the lastest driver From BlackMagic/ Decklink,

and procaster show me the Capturer card Decklink, i choose the signal input for my video

1080P 29.97fps and works fine.

I hope this help others, i spend three days solve this issue

here the link to choose the driver for blackmagic cards:
http://www.blackmagic-design.com/support/