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Old 20th February 2012, 22:44
tprfsmc tprfsmc is offline
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Join Date: Feb 2012
Posts: 2
Question 400MB clip taking + 1 hour to encode?

New user, this is my first upload so if I've done something wrong please bear with me. I used Manage Library to upload a 395MB MP4 clip form my computer, which it appeared to do successfully. It is now in the Storyboard. However when I go into VOD and click Open, it shows the 'Server is importing/converting' animation which has been sitting on 1% for almost an hour.

This is the second attempt - earlier this evening I tried the same thing, same result. Couldn't find the 're-import' option which the help menu suggested, so I deleted the storyboard and started over.

Any suggestions? Should I just go to bed and check back in the morning?

>>>>
OK it just needed more time! Done now

Last edited by tprfsmc; 20th February 2012 at 23:55. Reason: Answered
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