#1  
Old 26th August 2008, 03:55
verlok_pbc verlok_pbc is offline
Junior Member
 
Join Date: Aug 2008
Posts: 1
Angry video deleted

Last Saturday (Aug. 16th) we found all videos of our channel
(perilbenecomune) removed and some settings down-dated, resembling those
of June. So it looks as there was a partial and very strange resetting
of our channel, where links, for instance, are updated while many logos
and messages are old. Furthermore, an old deleted user has again an
account as blocked user.

We are wondering whether you might help us in understanding the cause of
what occurred, since we have no idea, at the moment, whether it was due
to maintenance operations on your server, a bug or a violation of our
account by an unknown intruder.

Waiting for any info, we thank you in advance,
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  #2  
Old 26th August 2008, 11:22
mogulus mogulus is offline
Administrator
 
Join Date: Aug 2008
Posts: 48
Default

Issues like this can occur occasionally when we do server upgrades and if it happens we can usually restore the channel to the last date when there was content in the channel.

If you experience this you should e-mail info@mogulus.com so it can be escalated to our engineers if appropriate.

-Ben Homer
Mogulus Support
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  #3  
Old 2nd September 2008, 20:37
LorenMerlin LorenMerlin is offline
Member
 
Join Date: Aug 2008
Location: Italy
Posts: 33
Angry another problem: RECORDINGS DELETED

can anybody explain me why the recordings of live shows doesn't appear anymore in the library or storyboard? they appears deleted So it's impossible to watch again a live show, even in video on demand...

Please somebody help MOGULUS to come back the amazing thing it was before!!!!!!!!!!!
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