#1  
Old 20th January 2012, 06:13
classmeteo classmeteo is offline
Junior Member
 
Join Date: Nov 2011
Posts: 1
Default Viewer hours when offline

Hi all, when upgrading to a Premium channel are "viewer hours" calculated also when the channel is offline?

Thanks,

Michele

Last edited by classmeteo; 20th January 2012 at 06:16.
Reply With Quote
  #2  
Old 20th January 2012, 17:41
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
Default

Michele,

If you have recorded content in your auto-pilot library, and a viewer visits your channel to watch this content while you are offline, it will use your viewer hours. However, the offline bars that are in your auto-pilot library by default will not count against viewer hours used.
__________________
Ernie
Livestream Support
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump