#1  
Old 29th July 2011, 00:49
fluttershybrony fluttershybrony is offline
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Posts: 1
Default Livestream Won't Load

As I was streaming for my friend last night and today, I decided to open up my stream on my laptop to see how the stream looked. It was behaving exactly like these later posts in this thread - http://www.livestream.com/forum/show...?t=4729&page=3

I would post there, but it's been closed. This CAN'T be a problem with just Adblock Plus, as my channel runs fine on this computer, which is also running Firefox and Adblock Plus. I also attempted to run my stream from my laptop(macbook btw) using Safari, and got the exact same problem. I have yet to try the other browsers on my laptop, but there is a problem with Firefox and Safari. The one thing I CAN think of different between the two computers(besides OS) is my macbook is running the latest version of Firefox 3, while my desktop is using Firefox 5.

Location - Tennessee
ISP - Comcast
Flash version - WIN 10,3,181,26(Desktop), MAC 10,3,181,34(Macbook)
Browser - Firefox 3 and Firefox 5. (Tried Safari on the macbook to no avail)
Links - Every channel except for those featured on the home page's player.

Adblock has no effect on the stream from my desktop, and has never had any effect on the streaming from the macbook, and nothing appears to have changed to make it not work.

(That should be all the necessary info
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  #2  
Old 30th July 2011, 19:42
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jasonlive jasonlive is offline
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Posts: 1,395
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fluttershybrony,

Please follow the instructions outlined here:

Quote:
Originally Posted by mbaron View Post
If anyone is still experiencing issues and is willing to help us troubleshoot this further by having one of our engineers remote into their system, via Teamviewer or LogMeIn could they please open a ticket here and provide the following info:

https://secure.livestream.com/myacco...ter/openticket

-An outline of the issue and reference to this thread
-Where you're located
-What ISP you're using
-Exact Flash version
-Browser(s)
-Please provide some actual links of channels you've tried to visit that do not work. This is important in order for us to investigate this properly.

Please also confirm whether you have Ad-block or a similar software installed on your browser. If so, you'll need to either uninstall or disable it to watch Livestream.

Best time(s) to remote into your system
Contact info, preferably Skype username
Thanks & best,
Jason

Last edited by jasonlive; 30th July 2011 at 19:45.
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  #3  
Old 7th September 2011, 04:57
TetrisMess TetrisMess is offline
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Join Date: Sep 2011
Posts: 2
Thumbs down What???

Ok, so you launched this and it doesn't work? I'm having the exact same problem and it is a month later. I found this searching "livestream won't load". I tried this on both my Mac OS X and my Windows XP machine and reproduced the same result...

How about a straight answer from someone instead of this one. Anything new you might want to ad instead of advertising that this is supposed to work and wasting my time when I find out it doesn't and no one seems to be doing anything about it???
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  #4  
Old 7th September 2011, 16:25
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jasonlive jasonlive is offline
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Quote:
Originally Posted by TetrisMess View Post
Ok, so you launched this and it doesn't work? I'm having the exact same problem and it is a month later. I found this searching "livestream won't load". I tried this on both my Mac OS X and my Windows XP machine and reproduced the same result...

How about a straight answer from someone instead of this one. Anything new you might want to ad instead of advertising that this is supposed to work and wasting my time when I find out it doesn't and no one seems to be doing anything about it???
TetrisMess,

This thread is a bit dated. Please elaborate on the issue(s) you're experiencing - are you unable to watch certain channels? If this is the case, please upgrade to the latest version of Adobe Flash and also remove AdBlock Plus or similar add-ons from your browser.

If you're still experiencing issues, please let us know what browser(s) you're using and link us to channels that you're unable to watch.

Best,
Jason
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