Procaster help!!

[FDGEmidland]

Whenever I try to go LIVE, it keeps getting stuck when loading. It says "Connection to Livestream server" with the loading bar about 3/4 of the way and it suddenly just stops. I've tried using nearly every version of procaster but the same problem occurs.

[jasonlive]

Originally Posted by FDGEmidland

Whenever I try to go LIVE, it keeps getting stuck when loading. It says "Connection to Livestream server" with the loading bar about 3/4 of the way and it suddenly just stops. I've tried using nearly every version of procaster but the same problem occur.

FDGEmidland,

This sounds like you might have a firewall or some sort of network security setting in place. Please check on this, and ensure that ports 80 and 1935 are open. It may also be worth checking if you're able to stream with any other program, such as Flash Media Live Encoder for example.

Best,
Jason

[FDGEmidland]

I looked at the ports and they were open and as far as I know, the firewall isnt blocking the procaster. Recently I've had to use the Webcaster to livestream everything and it works fine, except for the quality of course. Any other suggestions?:/
And thanks a lot for your help!

[mbaron]

FDGEmidland,

Please open a support ticket and we'll try to assist you further. Make certain you include a link to this thread when you open a ticket.

Thanks,
Matt
Livestream Producer Support