livestream won't work when viewing

[erogruenin]

I am unable to view ANY livestream except for the embedded video on the front page of livestream.com. The video is perpetually trying to load and from time to time gives updated views of the streamer's desktop. The chat works fine. I am able to stream fine as well.

ISP: AT&T in San Francisco, CA
Flash version: WIN 10.3.181.34
Browser: Chrome and Firefox
Links to streams where this is occuring: all of them, but here's a couple links
http://www.livestream.com/shilin
http://www.livestream.com/lexxysdrawtimes

Adblock has been disabled

[jasonlive]

Originally Posted by erogruenin

I am unable to view ANY livestream except for the embedded video on the front page of livestream.com. The video is perpetually trying to load and from time to time gives updated views of the streamer's desktop. The chat works fine. I am able to stream fine as well.

ISP: AT&T in San Francisco, CA
Flash version: WIN 10.3.181.34
Browser: Chrome and Firefox
Links to streams where this is occuring: all of them, but here's a couple links
http://www.livestream.com/shilin
http://www.livestream.com/lexxysdrawtimes

Adblock has been disabled

erogruenin,

Can you view streams when you uninstall AdBlock and then re-launch your browser?

Best,
Jason

[erogruenin]

No, I cannot, not even uninstalled.

[jasonlive]

Originally Posted by erogruenin

No, I cannot, not even uninstalled.

If you're willing to allow one of our engineers to remote into your computer to investigate, please let me know your skype name and when you might be available for this. In the meantime, I'd recommend possibly resetting your browser preferences, and making sure there are no settings from AdBlock Plus still active. It's my feeling that this is likely related to AdBlock Plus.

Best,
Jason