#1  
Old 4th May 2011, 10:52
tokeeffe tokeeffe is offline
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Default poor quality of video display
We are using livestream pro and have the video display set at 16:9 aspect ratio and at High H264 Beta (700 Kbps). We feel this setting fits with how we are creating and uploading our videos. But the display on livestream is awful:

www.livestream.com/colgateuniversity

the same videos displaying on our youtube channel look much better:

http://www.youtube.com/user/cuatchannel13

why the disparity? and how do we correct the display on livestream?
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  #2  
Old 4th May 2011, 14:30
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mbaron mbaron is offline
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tokeeffe,

Are you directly uploading your content from a saved file locally, or are you importing from your YouTube channel?

Matt
Livestream Producer Support
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  #3  
Old 4th May 2011, 14:38
tokeeffe tokeeffe is offline
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hi matt,

i am uploading from the youtube channel, using the URL links.
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  #4  
Old 4th May 2011, 15:32
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mbaron mbaron is offline
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I would suggest uploading your videos from the higher quality local recordings as the YouTube tool only imports the lowest quality video.

Matt
Livestream Producer Support
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  #5  
Old 8th May 2011, 20:07
cseeman cseeman is offline
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tokeeffe, to elaborate on what Matt is saying, uploading files from YouTube which are already heavily compressed, are likely going to go through another round of compression. Also keep in mind that 700kbps is a lower data rate than some of the very high data rate YouTube videos. That's why uploading from a high quality source video that hasn't already been heavily compressed, will give you better quality.
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  #6  
Old 27th July 2011, 13:41
leel00 leel00 is offline
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Smile Same problem different source
We uploaded on the company channel (premium account) a MP4 HD quality and the screens are fuzzy and blurry...However if we play locally the MP4 the quality is perfect...

What are the parameter that our video should be to keep the same crisp quality on the company channel?

Thank you in advance!
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  #7  
Old 27th July 2011, 14:14
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jasonlive jasonlive is offline
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Quote:
Originally Posted by leel00 View Post
We uploaded on the company channel (premium account) a MP4 HD quality and the screens are fuzzy and blurry...However if we play locally the MP4 the quality is perfect...

What are the parameter that our video should be to keep the same crisp quality on the company channel?

Thank you in advance!
leel00,

We may need to look at the source file in this case... Please call our Premium Support line or open a support ticket so that we can troubleshoot with you more directly:
https://secure.livestream.com/myacco...center/tickets

Best,
Jason
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  #8  
Old 27th July 2011, 14:50
leel00 leel00 is offline
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Great will do!

Thanks again Jason!
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Tags
aspect ratio, display, video, youtube

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