#1  
Old 17th July 2011, 23:35
ShiaNaNaNa ShiaNaNaNa is offline
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Join Date: Mar 2011
Posts: 2
Default Go Live isn't working
Hello, I'm rather new at this so forgive me if this is painfully obvious...

I've had Procaster for a few months, and up until now it's worked fine. Today I updated it to its latest version and tried to broadcast. However, when I clicked the "Go live" button nothing happened. All I can do on the Procaster window is mess with the settings. Does anyone know what the problem is and how I can fix it?
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  #2  
Old 18th July 2011, 06:32
RonaldH RonaldH is offline
Livestream Procaster Support
  
Join Date: Apr 2011
Posts: 401
Default
Could you update to the new beta and try to see if this resolves your problem?
You can get the new beta from http://www.livestream.com/forum/showthread.php?t=7604 . If this doesn't work, after clicking the go live button. Go into preferences, then on the video tab click "save log" and send these logs to procaster@livestream.com
Last edited by RonaldH; 7th November 2011 at 08:07.
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  #3  
Old 18th July 2011, 16:52
ShiaNaNaNa ShiaNaNaNa is offline
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Join Date: Mar 2011
Posts: 2
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I installed the new beta, and it still did not work. The go live button was completely unresponsive. I've sent the logs to the e-mail.
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  #4  
Old 19th July 2011, 06:37
RonaldH RonaldH is offline
Livestream Procaster Support
  
Join Date: Apr 2011
Posts: 401
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ShiaNaNaNa, I replied to you with an email. But it might have get caught up in the spam filter.

Your account doesn't have any channels attached to them.
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