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Old 11th July 2011, 10:38
choomporn choomporn is offline
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Join Date: Jun 2011
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Default I can not open livestream studio

How can I solve this problem to manage the livestream using studio ? I've a;ready install flash player .but still can not open studio
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  #2  
Old 11th July 2011, 12:10
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mbaron mbaron is offline
Livestream Producer Support
 
Join Date: Dec 2010
Location: New York, NY
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choomporn,

Could you please trying updating Flash on your system and also clearing your Flash cookies, both of these can be done as follows:

To replace Flash:
Flash Uninstaller: http://kb2.adobe.com/cps/141/tn_1415...?promoid=DTEGO
Latest Version of Flash: http://get.adobe.com/flashplayer/

To clear your Flash cookies, please do the following:
-right click within your player window and click settings
-move the local storage setting to 0
-close, then re-open
-right click, move the storage to 100kb, save, then refresh the page.

Matt
Livestream Producer Support
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