#11  
Old 13th March 2011, 15:36
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jasonlive jasonlive is offline
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Quote:
Originally Posted by leelom View Post
Not sure what's going on here, maybe you guys can help, hope it's the right forum. Somehow all my messages on twitcam chats get lost and disappear without a trace. I just can't use the chat! >:|. I've already tried using another account, another browser, refreshing the page several times, login out and in again and again, etc., and still the messages won't appear, though they do appear on my twitter profile. What should I do? Is it a bug or something?
Hey leelom,

I recommend opening a ticket in our support center:
https://secure.livestream.com/myacco...ter/openticket

When you do, please provide the channel URL and also screenshots if possible.

Best,
Jason
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  #12  
Old 13th March 2011, 16:55
leelom leelom is offline
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Ok, I'll do that, let's see...
Thanks
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  #13  
Old 28th March 2011, 18:05
itsbinho itsbinho is offline
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Default Support for Twitcam

Hey
I can't login in Twitcam with my Twitter, the page gives error and stay in white ... don't show nothing.
Please, can you correct this for me?
Thanks you!

My twitter is: http://www.twitter.com/itsbinho

Last edited by itsbinho; 28th March 2011 at 18:29.
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  #14  
Old 28th March 2011, 18:56
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mbaron mbaron is offline
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itsbinho,

You will need to contact Twitter support about this matter.

Matt
Livestream Producer Support
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  #15  
Old 28th March 2011, 22:25
itsbinho itsbinho is offline
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Thank you
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  #16  
Old 18th May 2011, 23:49
saudecomdilma saudecomdilma is offline
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Default Clip is not avaible

Hi, we´re having serious problems with twitcam. We promote some twitcams and after broadcasting, video won´t be avaible like here http://twitcam.livestream.com/4y3bm

Any
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  #17  
Old 21st May 2011, 15:51
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jasonlive jasonlive is offline
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Quote:
Originally Posted by saudecomdilma View Post
Hi, we´re having serious problems with twitcam. We promote some twitcams and after broadcasting, video won´t be avaible like here http://twitcam.livestream.com/4y3bm
Any, it's best to open a ticket in our support center.

Quote:
Originally Posted by jasonlive View Post
I recommend opening a ticket in our support center:
https://secure.livestream.com/myacco...ter/openticket
Best,
Jason
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  #18  
Old 26th May 2011, 22:39
tavinhovidal tavinhovidal is offline
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Default Can't login in twitcam

So, here's the deal: I've deleted my old twitter account (which I could access the twitcam with), and then I've made a new one with the same username.

Now, I'm not able to login in twitcam with this new twitter account. At first comes a blank page and if I refresh the page, it's shown this message:

"We're experiencing technical difficulties."

Here's the link of my twitcam's account: http://twitcam.livestream.com/user/tavinhovidal

Could some one help me? It's been a while since I can't login in twitcam.
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  #19  
Old 31st May 2011, 21:17
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jasonlive jasonlive is offline
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Quote:
Originally Posted by tavinhovidal View Post
Could some one help me? It's been a while since I can't login in twitcam.
tavinhovidal,

I'm able to access your Twitcam page without any difficulty - please see the attached screenshot for reference. If you're still having trouble, please open a ticket in our support center:
https://secure.livestream.com/myacco...ter/openticket

Best,
Jason
Attached Images
File Type: png Screen shot 2011-05-31 at 8.12.20 PM.png (232.4 KB, 6 views)

Last edited by jasonlive; 31st May 2011 at 21:21.
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  #20  
Old 1st June 2011, 12:48
tavinhovidal tavinhovidal is offline
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Quote:
Originally Posted by jasonlive View Post
tavinhovidal,

I'm able to access your Twitcam page without any difficulty - please see the attached screenshot for reference. If you're still having trouble, please open a ticket in our support center:
https://secure.livestream.com/myacco...ter/openticket

Best,
Jason
Jason,

anyone is able to see my Twitcam profile normally, what I can't do is access it with my login. Any other suggestion? I've already opened a ticket in there.

Last edited by tavinhovidal; 1st June 2011 at 12:54.
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Tags
asap, bug, delete video, error, login, procaster, technical difficulties, twitcam, twitter

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