#1  
Old 28th March 2011, 01:39
MissPhotoshop MissPhotoshop is offline
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Join Date: Mar 2011
Posts: 1
Unhappy Procaster Crash on Windows 7

I don't know what exactly caused this to happen, and I'm wanting a solution ASAP.

I just joined Livestream today, and Procaster has been working fine for me up until these past few minutes. I was running Procaster to stream live video of my art work in progress, and all of a sudden a blue screen popped up on my laptop talking about a "file dump".

Explanations??
I really want to keep streaming. Is it because I'm using a laptop? Or does using a laptop have anything to do with what I experienced?
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  #2  
Old 28th March 2011, 16:43
mbaron's Avatar
mbaron mbaron is offline
Livestream Producer Support
 
Join Date: Dec 2010
Location: New York, NY
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MissPhotoshop,

I'd suggest uninstalling Procaster, restarting your system and installing once again. If this doesn't fix the issue please open a support ticket and reference this thread. In the ticket please include your full system specs including

CPU, RAM and video card

If possible please include a screen shot of the crash.

Thanks,
Matt
Livestream Producer Support
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Tags
crash, crashing, procaster, windows, windows 7

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