PROCASTER Rollback

[bbbchannel12]

How do you roll back to an older version of Procaster? The last update crashes 2 - 3 times a day. Doesn't allow me to leave it up 24/7 like before since it's always crashing. Any ideas?

[mbaron]

Originally Posted by bbbchannel12

How do you roll back to an older version of Procaster? The last update crashes 2 - 3 times a day. Doesn't allow me to leave it up 24/7 like before since it's always crashing. Any ideas?

If you could send your logs to Procaster@livestream.com we can look into the issue you're experiencing with the newest release. In the meantime here is where you can get the previous version:

http://www.livestream.com/platform/procaster

Click "version history" below the download button.

[bbbchannel12]

I do wish I could send you the logs...everything shuts down when I'm not around. I come in and the whole program has shut down. There usually is no error message.

[jasonlive]

Originally Posted by bbbchannel12

I do wish I could send you the logs...everything shuts down when I'm not around. I come in and the whole program has shut down. There usually is no error message.

You can retrieve your Procaster logs without opening Procaster. If you tell me what operating system you're using, I'll be happy to provide instructions.

[bbbchannel12]

It's on an XP machine.

I noticed today that it popped up about 10 - 15 windows saying that it couldn't generate a crash log.

Will I still be able to do that?

[jasonlive]

Originally Posted by bbbchannel12

It's on an XP machine.

You can retrieve the logs by navigating to the following location in Windows Explorer:
- Windows XP: C:\Documents and Settings\<user name>\Local Settings\Application Data\procaster

Please send your logs to procaster@livestream.com - and please include the link to this thread. Thanks, bbbchannel12.