#1  
Old 31st May 2012, 18:13
paracetomol paracetomol is offline
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Question Error: Some filis are incorrect.

When i start procaster it has error "Some files are incorrect. Please reinstall Livestream procaster and try again."
I try to reinstall program and clean win registry, but it still says error message.

Log file contains:
------- PROGRAM START -------
INFO - 06.01.2012 01:59:12.132 Program ver: 20.3.0
INFO - 06.01.2012 01:59:12.359 Application::CheckSettings Check xml version failed (PROJECT_VERSION=20.3.0)

I don't know what to do..(
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  #2  
Old 31st May 2012, 18:18
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ernielive ernielive is offline
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paracetomol,

Could you try running the install as administrator, as a different Windows user account and let me know if that works?
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  #3  
Old 31st May 2012, 18:35
paracetomol paracetomol is offline
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Yes, i has also tryed to install it as administrator and as different win user but still error.
I installed old stable version of program several month ago without updating to newer version and it worked for me.
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Old 1st June 2012, 16:51
GipsyTeam GipsyTeam is offline
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Same problem, OS Win 7, on XP its OK. Please help.
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Old 2nd June 2012, 13:24
yuririn yuririn is offline
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Same thing, Windows 7 64 bit version.
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  #6  
Old 2nd June 2012, 14:23
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ernielive ernielive is offline
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Could you all please supply your CPU, RAM and exact OS details, as well as a screenshot of the error message?
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Old 19th June 2012, 11:09
KokaStoyanov KokaStoyanov is offline
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Quote:
Originally Posted by ernielive View Post
paracetomol,

Could you try running the install as administrator, as a different Windows user account and let me know if that works?
Hey, I know how to launch this program! First Delete The Procaster, then go to %localappdata% folder and delete the Procaster Folder.
Then download an older version of Procaster here http://www.livestream.com/userguide/...9_of_Procaster
All works great, I had the same problem, but now I can launch the Procaster!!!! Good Luck!
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Old 25th June 2012, 13:28
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ernielive ernielive is offline
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Hi all,

The latest beta of Procaster should resolve this issue, and can be downloaded at the following URL: http://cdn.livestream.com/mds/Livest...ter-20.3.4.exe

Please let me know if you continue to encounter any issues!
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  #9  
Old 20th March 2013, 14:38
Doshj Doshj is offline
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Quote:
Originally Posted by ernielive View Post
Hi all,

The latest beta of Procaster should resolve this issue, and can be downloaded at the following URL: http://cdn.livestream.com/mds/Livest...ter-20.3.4.exe

Please let me know if you continue to encounter any issues!
Hi! I have the exact same problem, only http://new.livestream.com
secure.livestream.com on all works.
LivestreamProcaster-20.3.4.exe works
But LivestreamProducer.exe not working
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  #10  
Old 21st March 2013, 02:15
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ruheed ruheed is offline
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Quote:
Originally Posted by Doshj View Post
Hi! I have the exact same problem, only http://new.livestream.com
secure.livestream.com on all works.
LivestreamProcaster-20.3.4.exe works
But LivestreamProducer.exe not working
Doshj,

To troubleshoot the issue with Livestream for Producers, could you please open a support ticket here: http://help.livestream.com/customer/...s/new?t=170589
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