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#1
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Hey!
I'm having trouble when trying to do a twitcam cause it keeps sayin 'connection problem'. I tried with other twitter account and it worked. Why can't I do it with my main twitter account that I've always used to do twitcams? Pleasee someone answer me! |
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#2
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Marigee,
What is the twitter account you are attempting to broadcast from? Also, please provide your upload bandwidth from speedtest.net with the destination server set to New York, NY.
__________________
Ernie Livestream Support |
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#3
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The account is @HeyLiamBaby. I try to do a twitcam everyday and it still says 'connection problem'. Is this a problem from twitter or livestream?
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#4
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marigee,
I do not see a Twitcam account tied to your Twitter handle. Head over to twitcam.com and log in with your Twitter credentials, and if you experience the same issue please take a screen shot and post it here.
__________________
Ernie Livestream Support |
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#5
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Here it is the print scree. This is what happens whenever I try to do a twitcam...
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#6
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marigee,
Can you go to speedtest.net and run a test to the destination server of New York, NY and let me know what your upload speed is? Have you tried using Twitcam on another network, or try connecting to Twitcam on your same network with a different Twitter handle?
__________________
Ernie Livestream Support |
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#7
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I have the same issue !! I'm @Charlie_Rbt
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#8
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Hello all,
i have a problem right now, i'm french and i would like to start a TwitCam but when i go on the broadcast page, the cam-window load and then says me "connection problem". a friend tried w/ his account on my computer and it works. can you guys fix my account? my account is @ShiirosNuts Thanks |
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#9
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Shiirosnuts,
Are you behind any firewalls? Please run a speed test at speedtest.net with your destination server set for New York, NY and include a screen shot of the results.
__________________
Ernie Livestream Support |
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#10
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no i only have the windows firewall
here's the test [/URL]
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| Tags |
| connection, issue, problem twitcam, twitcam |
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