Change offline screen?

[darthacheros]

Simple, yet strange question. I'm not sure where I should put this so I'm putting it here, I feel this is the best place for it. I'd like to change my "offline" screen from the default to something different. Specifically, static. Is there a way i can do this?

[ernielive]

You can create a 10 second movie clip of a static image and upload it to your library. Then place it in auto-pilot, and each time a user visits your channel when you are not broadcasting live, they will see the clip of your static image, which will loop. This can easily be done by using Procaster's screen capture function, and using the zoom function to crop around your image.

You can learn more about auto-pilot at the following URL: http://www.livestream.com/userguide/...o_on_autopilot

[rouxbevideo]

Could you please clarify if we can change the offline image to the method suggested without a paid account?

Thank you.

[ernielive]

rouxbevideo,

This method will work on free as well as a Premium channels.

[TyrantProductions]

Originally Posted by ernielive

rouxbevideo,

This method will work on free as well as a Premium channels.

Does this count against your viewer hours? Or is there anyway to have a custom offline screen?

For example, during an event, if there is going to be a delay or something, we usually shut the feed off to save expenses from high viewer hours. We'd like to be able to give them an estimated time of return, or some kind of update rather than just going offline and they aren't sure what is going on.

We've experimented with the overlay titles in LiveStream Studio, but for some reason, viewers can only see this on our channel page and not on embedded players or mobile devices.

I was told by support a few months ago that unless the offline screen is showing, it could count against our viewer hours.

Has this changed in anyway?

[ernielive]

TyrantProductions,

Yes, that would count as viewer hours used; only the offline bars do not add to your viewer hours.

[FluffytheElite2]

Where would i find the Control auto-pilot tab at?

[Henry_live]

Originally Posted by FluffytheElite2

Where would i find the Control auto-pilot tab at?

You can find this within your Livestream Studio (http://livestream.com/studio). More information on how to use the Studio can be found within our Userguide (http://www.livestream.com/userguide)

[athlon1]

up right hand corner in your studio