#1  
Old 15th February 2010, 13:09
tv01052003 tv01052003 is offline
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Exclamation Can't Enter My Virtual Studio

Hello!
I'm not able to enter my virtual studio since 22.30 CET yesterday. Is anyone in the same situation? I tried all the solution proposed by The Support Team, I even changed my password but the answer of the system is OOPS! CONNECTION PROBLEM!.
Can anybody help me?
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  #2  
Old 15th February 2010, 13:44
RickStern RickStern is offline
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Quote:
Originally Posted by tv01052003 View Post
Hello!
I'm not able to enter my virtual studio since 22.30 CET yesterday. Is anyone in the same situation? I tried all the solution proposed by The Support Team, I even changed my password but the answer of the system is OOPS! CONNECTION PROBLEM!.
Can anybody help me?
Hello,

This issue was caused due to the number of saved YouTube searches present within your Media Library. Once you have searched for a video on YouTube, please delete the search as accumulating searches can slow down the studio or even prevent some producers from logging in.

I have done this for you.

Rick Stern
Producer Support
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  #3  
Old 15th February 2010, 14:13
tv01052003 tv01052003 is offline
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Exclamation Thank You

Thank you Rick, i didn't know this! For the rest, is pur behaviour on the platform ok?
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  #4  
Old 15th February 2010, 14:15
tv01052003 tv01052003 is offline
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Default the problem continues

Hi Rick, i'm having the same problem and also on other channels. I submitted a new channel yesterday. There's nothing on it. It is OFFLINE, but i can't enter!!
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  #5  
Old 15th February 2010, 14:18
tv01052003 tv01052003 is offline
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Quote:
Originally Posted by RickStern View Post
Hello,

This issue was caused due to the number of saved YouTube searches present within your Media Library. Once you have searched for a video on YouTube, please delete the search as accumulating searches can slow down the studio or even prevent some producers from logging in.

I have done this for you.

Rick Stern
Producer Support

Nothing! I'm sorry, i tried on several pcs but nothing.
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  #6  
Old 15th February 2010, 14:18
RickStern RickStern is offline
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What is the second channel's name? I'll take a look.

Rick Stern
Producer Support
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  #7  
Old 15th February 2010, 14:26
tv01052003 tv01052003 is offline
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videocarisma2!
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  #8  
Old 15th February 2010, 14:29
tv01052003 tv01052003 is offline
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Default second channel

I also opened a channel called labaiatv (livestream.com/labaiatv) yesterday. But nothing to do also in this case.
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  #9  
Old 9th July 2010, 03:05
Dawndragoart Dawndragoart is offline
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I can't log into my Livestream studio. I have 1.5 MB per second connection and I can't log on. It shows me a screen of the studio log in panel that seems to load endlessly. Can you please help? I'm the owner of the "Dragoart" channel.
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  #10  
Old 10th July 2010, 09:30
davidaron davidaron is offline
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When did this start? Are you behind a firewall or router?
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