#1  
Old 15th January 2014, 17:13
missouridnr missouridnr is offline
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Join Date: Feb 2011
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Default Procaster crash when switching from screen to camera

Every now and then, Procaster will crash when switching from screen to camera. We are using a Logitech 910 webcam, which is an approved device by Livestream. Our computer also matches the specifications required. Does anyone have a solution for this problem as it is a problem for our producers always wondering if we will crash and lose the broadcast just by this simple switchover.
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  #2  
Old 16th January 2014, 15:15
bblinder bblinder is offline
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Default

Hi, there.

We've seen this before; it's generally related to your GPU. In the Procaster preferences, go to the desktop tab and change the "Effect Render Method" to "Simple."

Let me know if this helps!
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Livestream Producer Support
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  #3  
Old 19th February 2014, 23:05
welslive welslive is offline
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Join Date: Aug 2008
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Angry Set render to Simple and still crashing

We have set the render setting to "simple" and that has not solved the problem. The stream stalls almost every time we switch from screen view to camera view. Any other suggestions. This is a pretty beefy i7 machine we are using. The CPU never gets above 25%. Help. The software is almost unusable. We are on the legacy Livestream, but I don't think the procaster software is any different.
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