program crashed after install the update

[Nuclear_Medicine]

I was doing fine with the "Livestream Procaster"
today the app ask for update
after downloading and install
I cannot open the program its crash after showing the program small loading box

please help I cannot broadcast anymore

[malaquest]

Yes it crashed when I did the update also yesterday, I had my old version on a backup drive, I also emailed live stream, no comment from them yet, this happened last year in a middle of a gig, I wish they would test before they offer...good luck Q

[ernielive]

Hi,

Sorry to hear about the issues you're encountering. Please open a support ticket with the following information:

CPU, RAM
Operating System
Any Hardware (Camera, capture card, etc) and how it's connected
Screenshot of any error message received