#1  
Old 18th November 2012, 08:43
BeatsandBassSociety BeatsandBassSociety is offline
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Join Date: Oct 2012
Posts: 1
Default Stream recording not showing
Hi Guys,
We had a live stream last night and it was definitely set to record and was saved at the end of the stream - however, its not showing up on the channel and i cant see it anywhere on my account...

Anyone know what i can do to get it back? Really dont want to have lost it!

Thanks in advanced!!

Simon
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  #2  
Old 19th November 2012, 10:30
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
  
Join Date: Oct 2011
Posts: 1,507
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Open a support ticket with all related information: broadcast date, start and end time, and channel.
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Ernie
Livestream Support
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recording, save, stream

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