#1  
Old 16th October 2012, 18:50
a4ensicMT a4ensicMT is offline
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Join Date: Jun 2012
Posts: 1
Default Downloaded, But Won't Install

Hello

So I have downloaded Livestream Production and have attempted to install it I don't know how many times. I get the Windows Installer window (displayed in the image attached) but when I click okay, it just disappears and the program doesn't run.

What am I doing wrong here and can someone help me get this up and running?

Thanks

~a4
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File Type: jpg procaster help.jpg (73.8 KB, 9 views)
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  #2  
Old 18th October 2012, 14:48
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
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a4ensicMT,

Please create a support ticket so we can get your full system information. For reference, the system information can be found by:

Search for 'System Information' in Start search
Once loaded, click 'File' then 'Export' and save the file as Livestream or something similar
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