Thank you for contacting Livestream.
As you used Procaster, by default it saves a copy of your stream to your local disk, so you may have a saved copy on your computer. To further investigate your issue, please create a ticket by writing in to firstname.lastname@example.org
, and include your username, and full details about your workflow and where we can find the clip that shows the "unable to download" message.
Thank you for your patience.