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Old 26th September 2013, 10:19
Matthew_Holota Matthew_Holota is offline
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Join Date: Apr 2013
Posts: 28
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Thank you for contacting Livestream.

As you used Procaster, by default it saves a copy of your stream to your local disk, so you may have a saved copy on your computer. To further investigate your issue, please create a ticket by writing in to newsupport@livestream.com, and include your username, and full details about your workflow and where we can find the clip that shows the "unable to download" message.

Thank you for your patience.
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Matthew
Livestream Producer Support
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