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Old 31st March 2013, 14:22
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Henry_live Henry_live is offline
Livestream Producer Support
Join Date: Mar 2010
Location: New York
Posts: 640


Usually issues related to accessing studio are related to connectivity or an outdated version of Flash. Try the following to try and resolve your issue:

-clear your browser cache/cookies
-Replace your installation of Flash:
To replace Flash and delete flash cookies:
Flash Unistaller:*
Latest Version of Flash:*

To delete your Flash cookies:
Right click within your player window*and click settings. Move the local storage setting to 0, close, then re-open. Then move the storage to 100kb, save, then refresh the page.
-Check your internet connection and ensure that you are on a wired connection next time you try and access Studio.
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