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Old 27th March 2013, 13:45
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Henry_live Henry_live is offline
Livestream Producer Support
 
Join Date: Mar 2010
Location: New York
Posts: 640
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Quote:
Originally Posted by SuperVitoz View Post
Hi,
me also have same problem on some video, and have another problem with others...it tell me Error Code 10043...but i can see it.
Thanks in advance.
Vittorio
Thanks for posting. The issue you are experiencing is related to a process that needs to happen on the backend to prepare videos for mobile viewing and download. If you would like further assistance with this, please open a support ticket and work directly with a member of our support team.

You can open a ticket here: http://help.livestream.com/customer/...s/new?t=170589
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