Thread: Delete Account
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Old 25th March 2013, 14:42
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Henry_live Henry_live is offline
Livestream Producer Support
 
Join Date: Mar 2010
Location: New York
Posts: 642
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Quote:
Originally Posted by pmelendez77 View Post
Hi, I was a free user of an account here in Livestream, and I say I was because a few days ago I just upgrade my account to PREMIUM.

When I called to the support team to make the correct procedure (to upgrade) I think that they just made a new PREMIUN account with my information because there are some settings that are the same as in the free account, for example the synchronization with facebook among other things.

I've trying to get some help from the support line but they ask me for a PIN that I don't have with me, I also would like to know where can I find that PIN o where can I generate ir.

Thanks for you time.
pmelendez77,

You can find your PIN on the right side of the following page: http://help.livestream.com

It will appear in the box labelled "Premium Phone Support".
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