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Old 25th February 2013, 10:37
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ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
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Hi guys,

Please provide the following information:

CPU, RAM
Any Hardware (Camera, capture card, etc) and how it's connected
Results of a speed test run to New York, NY at www.newyork.speedtest.net

Additionally, try restarting your channel and let me know if that helps the issue:

-Go to your Account Center
-Click the 'More' button at the far right of your channel
-From the options that roll out below your channel, click 'Restart'
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Ernie
Livestream Support
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