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Old 30th January 2013, 12:45
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ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
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Ecchithon,

I'd suggest opening a support ticket and attaching your logs so we can dig a little deeper into the issue. You can extract the logs by following these steps:

-Open Procaster
-Click 'Preferences' on the Procaster launch screen
-Click 'Video' tab
-Click 'Save Logs' at the bottom right of this screen

This will create a 'ProcasterLogs.zip' file on your desktop. Please attach this to your ticket.
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