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Old 4th January 2013, 12:12
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ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
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ChrisBjors,

In order to help us pinpoint the source of the issue, please open a support ticket with the system information you provided previously, as well as the version of Windows you're running and a list of any additional hardware used (ie. graphics tablet).

Include a brief summary of the issue (you can add a link to this thread) and attach your Procaster logs file by following these steps:

-Click 'Preferences' on the Procaster launch screen
-Click 'Video' tab
-Click 'Save Logs' at the bottom right of this screen
-Attach the "ProcasterLogs.zip" file which can be found on your desktop
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