View Single Post
  #2  
Old 17th December 2012, 17:10
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,489
Default

Empty storyboards occur when broadcasts are not properly recorded to our servers. Most times this is due to insufficient bandwidth. Please be sure you are broadcasting at a quality setting that is at least 500kbps below your average upload bandwidth to New York NY, which you can check at newyork.speedtest.net.
__________________
Ernie
Livestream Support
Reply With Quote