If anyone else has experienced this ad on top of their archived videos, and feels similarly, please comment here to make Livestream aware of this issue. Ads are necessary for a free service, but ads with persistent audio can turn users away both for us, our viewers, and even the advertiser.
My support email to Livestream's advertising@ and firstname.lastname@example.org
Having recently tuned in to one of our archived videos, I noticed an ad [called "Play Cricket Challenge: CrazyforCricket"]. While watching our video play back, every time the little animated golfer hits his golf ball, I hear a "swoosh" sound over top of our video. At first the ad was hidden and I had no idea where the sound was coming from -- I thought maybe it was a problem with our audio, or a sound here in the studio that was picked up during recording. I finally realized it was the ad making this obnoxious noise and was able to eventually get it to close. [Furthermore, it seems to keep playing until manually found and closed by the user.]
I realize we need ads to pay for this great service, especially for our free accounts, but are noises like this really necessary? If this is enough to confuse me (I design websites), I'm afraid it will confuse our users as well.
Thank you for any help you can provide.
Channel name: americasremedy
336-924-0402 - Home/Office
336-692-8814 - Cellular
336-790-2242 - Fax
(I also sent similar emails to Google's ad department as this was an "Ads by Google" ad, as well as to the advertiser, so that they are aware of the issue). I've tried to be courteous to all, as I believe it would be beneficial to all to remove the audio from this ad.