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Old 20th November 2012, 17:43
Zachk Zachk is offline
Junior Member
 
Join Date: Aug 2009
Posts: 7
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Quote:
Originally Posted by ernielive View Post
Zachk,

You should follow up to your open support ticket with your logs, which you can generate by following these steps:

-Open Procaster
-Click 'Preferences' on the Procaster launch screen
-Click 'Video' tab
-Click 'Save Logs' at the bottom right of this screen

This will create a 'ProcasterLogs.zip' file on your desktop which you can attach in response to your open ticket.
Well okay, but I already opened a ticket and I've been waiting almost 3 days for a reply. lol
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