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Old 20th November 2012, 11:00
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ernielive ernielive is offline
Livestream Producer Support
 
Join Date: Oct 2011
Posts: 1,503
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Zachk,

You should follow up to your open support ticket with your logs, which you can generate by following these steps:

-Open Procaster
-Click 'Preferences' on the Procaster launch screen
-Click 'Video' tab
-Click 'Save Logs' at the bottom right of this screen

This will create a 'ProcasterLogs.zip' file on your desktop which you can attach in response to your open ticket.
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Ernie
Livestream Support
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