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Old 5th October 2012, 11:44
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Henry_live Henry_live is offline
Livestream Producer Support
 
Join Date: Mar 2010
Location: New York
Posts: 640
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Quote:
Originally Posted by jarmolahti View Post
It seems to me, that for new.livestream there are only two forums, feedback and feature requests. Where to ask new.livestream specific questions?

Like this: what are the as exact as possible specs for video post?
Jarmolahti,

You can find information on how to use new.livestream.com at the following URL: http://help.livestream.com

If you would like to ask us a question directly, you may do so by opening a support ticket at: http://help.livestream.com/customer/portal/emails/new

The answer to your question can be found here: http://help.livestream.com/customer/...rticles/652354
Uploaded files should be
H.264/AAC exported as .MP4 or MOV

If you upload a HD quality video, it will be transcoded in multiple bit-rates to allow for adaptive bit-rate playback.
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-Henry

Last edited by benhomer; 5th October 2012 at 12:13.
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