Originally Posted by mechainical
New to Livestream, but when I am making a recording of my desktop, all I get is a blank screen on the preview, but I can see the mouse highlighted moving around.
When I go to the recording in my video files, it has only recorded the blank screen and the mouse moving around.
2.4 GHz Intel Core i7
8gb 1333 MHz DDR3
Are you currently using OS X Mountain Lion (10.8)? If so, There were changes made in the operating system that affected the ability to capture the screen with Livestream for Producers. We are aware of the issue and have released a Beta version that addresses this. You can download it at the URL below:
If you continue to experience difficulties, please let me know.