Originally Posted by ernielive
This method will work on free as well as a Premium channels.
Does this count against your viewer hours? Or is there anyway to have a custom offline screen?
For example, during an event, if there is going to be a delay or something, we usually shut the feed off to save expenses from high viewer hours. We'd like to be able to give them an estimated time of return, or some kind of update rather than just going offline and they aren't sure what is going on.
We've experimented with the overlay titles in LiveStream Studio, but for some reason, viewers can only see this on our channel page and not on embedded players or mobile devices.
I was told by support a few months ago that unless the offline screen is showing, it could count against our viewer hours.
Has this changed in anyway?