Thread: Lower Bandwith
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Old 4th August 2011, 14:15
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jasonlive jasonlive is offline
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Join Date: Dec 2010
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Quote:
Originally Posted by thecoolproductions View Post
I am having this problem too.
I have set the setting to as low as I could, and still after a few minutes it cuts out with the same error message the others here are experiencing.

http://www.speedtest.net/result/1416412595.png



These are both to New York servers.

EDIT: in addition, I have tried UPPING the bandwidth to 700kbps, and the same error kept happening, even after closing all other programs.
Please open a ticket in our support center so we can investigate:
https://secure.livestream.com/myacco...center/tickets

Also, please note that neither of those tests are to New York City servers (although they are nearby). Please run a speed test to New York City and note your upload speed, download speed, and ping in the ticket you open.

Best,
Jason
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