Virgin Broadband is mobile internet, correct? This is most likely causing the "disconnect" issue. Mobile internet is subject to fleeting drops and outages. Even if these drops occur only momentarily, they will still interrupt Procaster's connection to our servers. Also, running a speed test with mobile internet isn't wholly accurate, as users on your network/within your vicinity may be using the same bandwidth. It's best to stream for a wired connection, if possible.
As for your username/password issues, is this the only time they occur? I recommend sending your Procaster logs to email@example.com
. Please include a link to this thread in the email.
To get your Procaster logs, open Procaster's preferences. Under the video tab, click "save logs" - this will save the logs to your desktop.