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Forum: Procaster Windows 6th January 2011, 15:22
Replies: 8
Views: 3,437
Posted By cpamm
To clarify, there is a 500Kbps quality limit for...

To clarify, there is a 500Kbps quality limit for imported clips on free channels but there is no bitrate limitation for live broadcasts when using Procaster. The quality is not degraded in any way...
Forum: General Discussion 20th December 2010, 10:47
Replies: 25
Views: 7,312
Posted By cpamm
Yes, you can broadcast 24/7. Within Procaster,...

Yes, you can broadcast 24/7. Within Procaster, you can set your stream to rebroadcast every "x" hours within the "desktop" tab within Procaster's preferences. This will allow for a 24/7 stream that...
Forum: Technical Questions & Bugs 16th December 2010, 16:21
Replies: 2
Views: 1,124
Posted By cpamm
Yes. Since the droid is flash compatible, your...

Yes. Since the droid is flash compatible, your user will be able to see the streams within a mobile web browser. He or she will also be able to view your mobile-optimized channel page, which is...
Forum: Other Support Issues 7th December 2010, 18:36
Replies: 7
Views: 2,954
Posted By cpamm
Have you linked your Livestream channel to your...

Have you linked your Livestream channel to your Qik Account?

Qik does support the HTC EVO (http://qik.com/phones)

Here's a user guide page about how to stream from a mobile phone:...
Forum: Technical Questions & Bugs 7th December 2010, 17:27
Replies: 5
Views: 1,650
Posted By cpamm
Since the chats are not archived, they are not...

Since the chats are not archived, they are not downloadable.
Forum: Procaster Windows 6th December 2010, 18:05
Replies: 8
Views: 6,131
Posted By cpamm
Within Procaster, you can select the audio mixer...

Within Procaster, you can select the audio mixer which will allow you to adjust audio sources and levels
Forum: Other Support Issues 6th December 2010, 18:00
Replies: 279
Views: 102,470
Posted By cpamm
Usually verification takes 1-2 business days.

Usually verification takes 1-2 business days.
Forum: Other Support Issues 3rd December 2010, 14:03
Replies: 9
Views: 2,503
Posted By cpamm
Looks like it's working now. Let me know if...

Looks like it's working now. Let me know if you're still having trouble downloading.
Forum: Procaster Windows 2nd December 2010, 15:48
Replies: 6
Views: 1,592
Posted By cpamm
Thanks for the feedback. We are still looking...

Thanks for the feedback. We are still looking into a fix for this issue.
Forum: Other Support Issues 2nd December 2010, 14:20
Replies: 3
Views: 2,397
Posted By cpamm
Currently there is an error with the RSS feed...

Currently there is an error with the RSS feed tool. We are working on a solution to resolve the issue.
Forum: Procaster Windows 30th November 2010, 10:26
Replies: 1
Views: 2,067
Posted By cpamm
Could you please open a new support ticket...

Could you please open a new support ticket including a link to this thread and the following info:

-CPU,RAM,Video card etc
-operating system
-Flash and browser version

I'm hoping this info...
Forum: Technical Questions & Bugs 29th November 2010, 16:40
Replies: 1
Views: 754
Posted By cpamm
Hi Barry, We have noticed this issue with...

Hi Barry,

We have noticed this issue with some of our other channels as well. We are looking into the issue and I am forwarding it onto our engineers. I'll let you know when we have an update.
Forum: Technical Questions & Bugs 29th November 2010, 12:19
Replies: 1
Views: 1,685
Posted By cpamm
There is no way to embed an actual paypal button...

There is no way to embed an actual paypal button within your livestream channel. You can provide a link to your paypal button or you can put a paypal button on your own website, then embed your...
Forum: General Discussion 24th November 2010, 16:17
Replies: 13
Views: 3,910
Posted By cpamm
Please post the name of the channel where you see...

Please post the name of the channel where you see this happening. I've been hearing similar reports from other users, so currently our engineers are trying to pinpoint the issue.
Forum: Premium Questions 23rd November 2010, 10:19
Replies: 6
Views: 3,470
Posted By cpamm
Log into your account - Go to...

Log into your account
- Go to thehttps://secure.livestream.com/myaccount/channels
- Next to the desired channel click MORE
- Click move to plan
- Select the premium plan and confirm changes
...
Forum: Premium Questions 22nd November 2010, 15:25
Replies: 2
Views: 1,593
Posted By cpamm
Hi Enrico, The issue is probably that the...

Hi Enrico,

The issue is probably that the Video On Demand switch was turned off within your Livestream Studio. Thanks for filling out the ticket, and we will continue to troubleshoot if anything...
Forum: Technical Questions & Bugs 22nd November 2010, 14:46
Replies: 1
Views: 865
Posted By cpamm
Leonardo, please submit a ticket request so we...

Leonardo, please submit a ticket request so we can help you troubleshoot and resolve your issue. https://secure.livestream.com/myaccount/supportcenter/tickets#
Forum: Technical Questions & Bugs 22nd November 2010, 12:29
Replies: 5
Views: 3,074
Posted By cpamm
I am not getting the double-key problem in my...

I am not getting the double-key problem in my version of Procaster for Mac in snow leopard.
Please forward your Procaster logs to procaster@livestream.com. Also include a link to this thread in the...
Forum: Technical Questions & Bugs 22nd November 2010, 12:00
Replies: 22
Views: 7,904
Posted By cpamm
Make sure you are broadcasting in "Game-mode"....

Make sure you are broadcasting in "Game-mode". (The button is located directly to the left of "Preferences"). Let me know if you are still experiencing the issue after you make that change.
Forum: Procaster Windows 22nd November 2010, 11:52
Replies: 3
Views: 1,268
Posted By cpamm
Thank you for the info. We are currently aware...

Thank you for the info. We are currently aware of the chat issues with Procaster and our software team is working on resolving them.
Forum: Technical Questions & Bugs 19th November 2010, 10:11
Replies: 29
Views: 14,746
Posted By cpamm
Could you please note which advertisements this...

Could you please note which advertisements this issue occurs after? I am able to view http://www.tallasseetv.com/ with no problems before or after the ads.
Forum: Technical Questions & Bugs 15th November 2010, 17:01
Replies: 27
Views: 7,995
Posted By cpamm
I was able to replicate the issue of the screen...

I was able to replicate the issue of the screen going black after a full screen ad when I was using Flash version 10,0,42,34. I then upgraded to Flash 10.1 and couldn't get the issue to repeat...
Forum: Technical Questions & Bugs 10th November 2010, 10:32
Replies: 27
Views: 7,995
Posted By cpamm
Thanks for your notification. Can you please...

Thanks for your notification. Can you please tell us on which channel you are noticing this issue?
Forum: Technical Questions & Bugs 5th November 2010, 17:18
Replies: 1
Views: 810
Posted By cpamm
It is possible to download your videos from your...

It is possible to download your videos from your library. For more info: http://www.livestream.com/userguide/index.php?title=Manage_your_library#Download_a_Clip
Forum: Feature Requests 5th November 2010, 17:06
Replies: 3
Views: 2,147
Posted By cpamm
Currently, there is no way to automatically have...

Currently, there is no way to automatically have the video air at the pre-recorded time.
I would suggest manually selecting the video to play by including the clip in a storyboard within the...
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