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Forum: Technical Questions & Bugs 7th September 2012, 09:45
Replies: 49
Views: 17,080
Posted By RickStern
We've got some exciting stuff coming up in the...

We've got some exciting stuff coming up in the near future. Stay tuned.

- Rick
Forum: Other Support Issues 7th November 2011, 11:35
Replies: 121
Views: 25,317
Posted By RickStern
We're looking into this. Thank you for your...

We're looking into this. Thank you for your patience.

-
Rick Stern
Forum: Technical Questions & Bugs 7th November 2011, 09:08
Replies: 10
Views: 2,829
Posted By RickStern
We have seen this issue from time to time with...

We have seen this issue from time to time with vBulletin. Try clearing your cookies and cache. Make sure your session is fully cleared and try again.

-
Rick Stern
Forum: Other Support Issues 23rd September 2011, 18:14
Replies: 20
Views: 8,987
Posted By RickStern
All, We have completely rewritten the...

All,

We have completely rewritten the Livestream for Facebook Application.

For those of you having trouble adding the application to your Facebook page, this should work properly. For those of...
Forum: Technical Questions & Bugs 23rd September 2011, 18:14
Replies: 25
Views: 9,034
Posted By RickStern
All, We have completely rewritten the...

All,

We have completely rewritten the Livestream for Facebook Application.

For those of you having trouble adding the application to your Facebook page, this should work properly. For those of...
Forum: Technical Questions & Bugs 20th September 2011, 10:12
Replies: 25
Views: 9,034
Posted By RickStern
We continue to actively work on a solution. Thank...

We continue to actively work on a solution. Thank you for your patience. Any additional information will be provided in this thread and added to our Service Health dashboard:...
Forum: Technical Questions & Bugs 1st September 2011, 09:13
Replies: 25
Views: 9,034
Posted By RickStern
We're currently experiencing issues with the...

We're currently experiencing issues with the Livestream for Facebook app. A fix should be available within the next 24 hours.

We apologize for the inconvenience.

-
Rick Stern
Forum: Technical Questions & Bugs 22nd August 2011, 13:50
Replies: 3
Views: 1,554
Posted By RickStern
Try clearing your flash cookies. That will clear...

Try clearing your flash cookies. That will clear the session.

-
Rick Stern
Forum: Other Support Issues 22nd August 2011, 08:37
Replies: 34
Views: 29,366
Posted By RickStern
Hello, We are currently investigating this...

Hello,

We are currently investigating this issue. It may be related to a Twitter API problem.

Thank you for your patience.

-
Rick Stern
Forum: Technical Questions & Bugs 15th August 2011, 15:48
Replies: 10
Views: 2,829
Posted By RickStern
Hi chaomaster, Both myself and our QA Team...

Hi chaomaster,

Both myself and our QA Team could not replicate the redirect issue you are experiencing when viewing threads.

Could you create a new test Livestream Account and visit the forums...
Forum: Technical Questions & Bugs 8th August 2011, 13:44
Replies: 10
Views: 2,829
Posted By RickStern
What is the forum URL you are trying to access...

What is the forum URL you are trying to access before being redirected?

-
Rick Stern
Forum: Technical Questions & Bugs 8th August 2011, 12:34
Replies: 10
Views: 2,829
Posted By RickStern
Hi chaomaster, When visiting the Livestream...

Hi chaomaster,

When visiting the Livestream Forum, are you trying to edit your forum profile / details?

We do have a redirect in place that will redirect the user to the Personal Info page, but...
Forum: General Discussion 1st August 2011, 09:29
Replies: 1
Views: 1,685
Posted By RickStern
Hi Marc, Can you check again? I've added...

Hi Marc,

Can you check again? I've added spaces between your restricted URLs.

If you still have issues, please note that you can contact Premium Support by phone. Additional information here:...
Forum: Other Support Issues 27th July 2011, 09:56
Replies: 2
Views: 1,320
Posted By RickStern
We redirect the user to the login page if you...

We redirect the user to the login page if you happened to be logged out when posting or replying within the forum.

If you continue to experience this issue, try clearing your cookies and logging...
Forum: Technical Questions & Bugs 25th July 2011, 09:22
Replies: 1
Views: 930
Posted By RickStern
Hi cas887, It seems your chat was disabled...

Hi cas887,

It seems your chat was disabled from within your channel's configuration page. I have re-enabled this for you.

In the future, you can manage your channel options within the...
Forum: General Discussion 18th July 2011, 17:12
Replies: 1
Views: 1,029
Posted By RickStern
Fill out the following form:...

Fill out the following form: http://www.livestream.com/info/contact

-
Rick Stern
Forum: Other Support Issues 13th July 2011, 10:04
Replies: 279
Views: 101,662
Posted By RickStern
Hi DAOWAce, If you have any questions...

Hi DAOWAce,

If you have any questions regarding verification, feel free to shoot verification@livestream.com an email. Not quite sure why you would be rejected, as you have some good game content...
Forum: Technical Questions & Bugs 30th June 2011, 11:35
Replies: 5
Views: 1,235
Posted By RickStern
The viewer count should now be hidden until it...

The viewer count should now be hidden until it reaches 5 viewers.

Fullscreen is displaying as well.

-
Rick Stern
Forum: Technical Questions & Bugs 30th June 2011, 11:08
Replies: 5
Views: 1,235
Posted By RickStern
Can you link me to the location of the embedded...

Can you link me to the location of the embedded player?

-
Rick Stern
Forum: Technical Questions & Bugs 30th June 2011, 10:39
Replies: 5
Views: 1,235
Posted By RickStern
LightVideo, The reason your player embed is...

LightVideo,

The reason your player embed is not showing a fullscreen button or view count is because you have these options disabled in your Channel Configuration page. I would recommend...
Forum: Other Support Issues 27th June 2011, 16:12
Replies: 4
Views: 1,357
Posted By RickStern
Possibly, try disabling it and let me know. ...

Possibly, try disabling it and let me know.

-
Rick Stern
Forum: Other Support Issues 27th June 2011, 10:28
Replies: 4
Views: 1,357
Posted By RickStern
The background image on channel "ragglefraggle"...

The background image on channel "ragglefraggle" seems to be displaying fine.

What browser are you using?

-
Rick Stern
Forum: Feedback 17th June 2011, 14:21
Replies: 163
Views: 50,276
Posted By RickStern
Hi Tomchuu, Your channel, Tomchuu, is...

Hi Tomchuu,

Your channel, Tomchuu, is already active.

-
Rick Stern
Forum: Feedback 8th June 2011, 17:18
Replies: 163
Views: 50,276
Posted By RickStern
Your channel has been restored. - Rick...

Your channel has been restored.

-
Rick Stern
Forum: Other Support Issues 25th May 2011, 09:23
Replies: 20
Views: 8,987
Posted By RickStern
Facebook has re-opened the issue as the problem...

Facebook has re-opened the issue as the problem has cropped up again. We'll be following it's progress here:

http://bugs.developers.facebook.net/show_bug.cgi?id=16941
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