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Forum: Technical Questions & Bugs Today, 15:42
Replies: 1
Views: 29
Posted By bblinder
We recommend a Quad-core CPU (ideally an intel...

We recommend a Quad-core CPU (ideally an intel core i7) at around 3.0GHz or higher, with at minimum 4GB of RAM and around 1GB of video memory (most recent laptops mid-to-high range laptops meet the...
Forum: Procaster Windows 23rd January 2015, 14:33
Replies: 5
Views: 1,199
Posted By bblinder
This can be done by changing your Windows theme...

This can be done by changing your Windows theme to "Basic".

As long as it's set to Basic, none of Procaster/Producer's overlays will appear.
Forum: General Discussion 15th January 2015, 14:01
Replies: 1
Views: 332
Posted By bblinder
Hi Jeffoneill, You can find a list of our...

Hi Jeffoneill,

You can find a list of our recommended specs for building a Studio PC here:...
Forum: Technical Questions & Bugs 17th December 2014, 10:40
Replies: 3
Views: 303
Posted By bblinder
The Android app was designed for phones and...

The Android app was designed for phones and tablets with integrated cameras, and we can’t guarantee that there won’t be compatibility issues with devices that don’t meet that criteria.

While we hope...
Forum: Technical Questions & Bugs 13th December 2014, 14:39
Replies: 2
Views: 255
Posted By bblinder
Hi JC_75, You would need to press the Zoom In...

Hi JC_75,

You would need to press the Zoom In "+" icon while live to have the brackets zoom into view. From there you should be able to drag and resize them as necessary.
Forum: Technical Questions & Bugs 6th December 2014, 13:45
Replies: 2
Views: 395
Posted By bblinder
Hi Aquibetel, If on the Original Livestream, you...

Hi Aquibetel,

If on the Original Livestream, you would need to use Procaster (www.procaster.com). Producer will only stream to the New Livestream platform.
Forum: Cameras & Equipment 25th November 2014, 19:13
Replies: 2
Views: 1,014
Posted By bblinder
Hi WTRickman, Our production team uses, and we...

Hi WTRickman,

Our production team uses, and we recommend, Pelican cases: http://www.pelican.com/

They've generally been very reliable, and our production team and some of more mobile users have...
Forum: Technical Questions & Bugs 23rd November 2014, 18:02
Replies: 3
Views: 768
Posted By bblinder
Hi Marc, It can be done in the Free version an...

Hi Marc,

It can be done in the Free version an extent, though you're limited to two inputs, a single Media bin, and a single GFX bin.

When you purchase the software, what's shipped is a USB dongle...
Forum: Technical Questions & Bugs 23rd November 2014, 11:34
Replies: 3
Views: 768
Posted By bblinder
Hi Marc, If using the Livestream Studio...

Hi Marc,

If using the Livestream Studio software, absolutely.

new.livestream.com/studio

One way to do this is to create a Picture-in-Picture GFX template. Once you've gotten your live and remote...
Forum: General Discussion 17th November 2014, 11:33
Replies: 1
Views: 1,337
Posted By bblinder
Hello, I'd recommend getting started here:...

Hello,

I'd recommend getting started here: http://help.livestream.com/customer/portal/topics/282649-getting-started

Paywalls for the moment are handled through Cleeng, via an Enterprise account:...
Forum: Premium Questions 14th November 2014, 16:25
Replies: 10
Views: 4,540
Posted By bblinder
Hi brunobassi, Did you manually delete the...

Hi brunobassi,

Did you manually delete the channel or was it locked? If the latter, please contact takedown@livestream.com.
Forum: Premium Questions 14th November 2014, 16:24
Replies: 10
Views: 4,540
Posted By bblinder
Hi brunobassi, Did you manually delete the...

Hi brunobassi,

Did you manually delete the channel or was it locked? If the latter, please contact takedown@livestream.com.
Forum: Production Tips 14th November 2014, 16:23
Replies: 2
Views: 179
Posted By bblinder
Hi Stemic81, You can bring the brackets into...

Hi Stemic81,

You can bring the brackets into view by pressing (and holding, if necessary) the "Zoom In" button. This will shrink the brackets into view and allow them to be moved.
Forum: Technical Questions & Bugs 4th November 2014, 12:56
Replies: 1
Views: 291
Posted By bblinder
Hi Vagoss, You can attempt to add the...

Hi Vagoss,

You can attempt to add the "/iphone=true" parameter to your RTMP URL, but the audio codec may not be correct.

We can only guarantee mobile-compatibility with Procaster, however.
Forum: Production Tips 25th October 2014, 12:26
Replies: 2
Views: 789
Posted By bblinder
Hi Secula, Procaster and Producer will save the...

Hi Secula,

Procaster and Producer will save the local recording at the highest quality you stream in. If streaming in HD+Medium+Mobile, it will record the HD quality.

The drop-down menus for Source...
Forum: General Discussion 23rd October 2014, 14:04
Replies: 1
Views: 1,575
Posted By bblinder
You would need to download the clip from YouTube,...

You would need to download the clip from YouTube, then upload it to your channel.

The import youtube video functionality is no longer available due to a change youtube made to their security...
Forum: Technical Questions & Bugs 20th October 2014, 17:29
Replies: 1
Views: 380
Posted By bblinder
Hi TrPhantom, If using the Free version of the...

Hi TrPhantom,

If using the Free version of the Livestream Studio software, go into the Studio preferences --> Advanced Tab --> check "Low input to output latency" and "Delay All Inputs by 1 Second...
Forum: Technical Questions & Bugs 16th October 2014, 20:52
Replies: 2
Views: 267
Posted By bblinder
Have you opened a ticket with our support team?...

Have you opened a ticket with our support team? If it's recurring issue for you, you need to contact support with as much information about your workflow as possible.
Forum: Technical Questions & Bugs 16th October 2014, 20:49
Replies: 2
Views: 417
Posted By bblinder
Hi jdewulf, Would you mind providing a...

Hi jdewulf,

Would you mind providing a link/example of a video that will not load for you? Is this an event you streamed with the iPad itself?
Forum: Technical Questions & Bugs 15th October 2014, 14:45
Replies: 9
Views: 6,137
Posted By bblinder
Hi JHughes, Did you disable Aero view and use...

Hi JHughes,

Did you disable Aero view and use Basic view in Windows instead? It appears you already have a ticket with our Support team on this. The agent you were working with will follow up...
Forum: Technical Questions & Bugs 15th October 2014, 14:01
Replies: 3
Views: 434
Posted By bblinder
Hi JesseAdvisor, Are you running Procaster as...

Hi JesseAdvisor,

Are you running Procaster as administrator? Non-admin accounts may not always retain changes from session to session.
Forum: Technical Questions & Bugs 15th October 2014, 14:00
Replies: 2
Views: 213
Posted By bblinder
Are you able to consistently replicate across...

Are you able to consistently replicate across multiple browsers? How are these clips being exported?
Forum: General Discussion 15th October 2014, 13:23
Replies: 1
Views: 1,605
Posted By bblinder
This is due to a change YouTube made to its...

This is due to a change YouTube made to its infrastructure some time ago. As a result, the feature will unfortunately no longer be available.
Forum: Technical Questions & Bugs 11th October 2014, 13:57
Replies: 3
Views: 352
Posted By bblinder
Hi AnconaTV, I'm currently able to see your bug....

Hi AnconaTV,

I'm currently able to see your bug. Have you been able to replicate in multiple browsers?
Forum: Technical Questions & Bugs 11th October 2014, 13:48
Replies: 1
Views: 204
Posted By bblinder
Hi George, Your bug is currently visible. Are...

Hi George,

Your bug is currently visible. Are you able to replicate it in a different browser?
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