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Search: Posts Made By: RonaldH
Forum: Procaster Windows 14th January 2013, 09:25
Replies: 6
Views: 3,320
Posted By RonaldH
Dear XieRH, We have noticed the same...

Dear XieRH,


We have noticed the same behavior on our test systems and did some further investigation upon seeing this issue. We started comparing several other products (see at the end for a...
Forum: Procaster Mac 8th November 2012, 14:36
Replies: 10
Views: 4,578
Posted By RonaldH
@JacobSyndeo thanks for the help on this. We...

@JacobSyndeo thanks for the help on this. We shall provide an stable LibSSL inside the Livestream for Producers/Livestream Procaster in the next version and then refer our binary to that binary.
Forum: Procaster Windows 1st October 2012, 09:35
Replies: 42
Views: 18,022
Posted By RonaldH
RetroLewp, could you open a ticket here:...

RetroLewp, could you open a ticket here: http://livestre.am/I17z so we can get the logs from your Livestream Procaster.

Please refer to this forum post.

Best regards,

Ronald
Forum: Procaster Windows 22nd August 2012, 14:16
Replies: 5
Views: 2,558
Posted By RonaldH
Hey, No problem at all, can we just...

Hey,


No problem at all, can we just confirm if it's related to the tablet or not, unplug the tablet, and see if the CPU also spikes as well and get back with me on that.

You can get version...
Forum: Procaster Windows 22nd August 2012, 10:39
Replies: 5
Views: 2,558
Posted By RonaldH
ArtMaiga, Do you know which version you...

ArtMaiga,


Do you know which version you had before?
I know you don't want to hear this from your message, but what is your CPU, (specific model), over time the CPU requirements increased to...
Forum: Procaster Windows 18th July 2012, 17:47
Replies: 5
Views: 4,429
Posted By RonaldH
You should all go to...

You should all go to http://www.livestream.com/forum/showthread.php?p=34027#post34027 for the latest update.
Forum: Procaster Windows 18th July 2012, 17:46
Replies: 1
Views: 4,690
Posted By RonaldH
You should all go to...

You should all go to http://www.livestream.com/forum/showthread.php?p=34027#post34027 for the latest update.
Forum: Procaster Windows 18th July 2012, 17:46
Replies: 5
Views: 11,235
Posted By RonaldH
Beta Procaster Release 20.3.25

We just released a Beta for Livestream Procaster for Windows.

Version 20.3.25
Release Notes:
-Fixed some small fixes with Blackmagic capture.

Download link...
Forum: Feedback 16th July 2012, 10:28
Replies: 4
Views: 4,130
Posted By RonaldH
Yes, the broadcaster only stores the primary DNS...

Yes, the broadcaster only stores the primary DNS server, not the secondary server. The DHCP server pulling should work without any issues.

Outside port 80 (for retrieving it's time) and 1935 (for...
Forum: Technical Questions & Bugs 26th June 2012, 23:15
Replies: 2
Views: 931
Posted By RonaldH
Hey nikichaan, Could you try this version:...

Hey nikichaan, Could you try this version: http://cdn.livestream.com/mds/LivestreamProcaster-20.3.4.exe there was a change with unicode characters, and this version should resolve the issue you are...
Forum: Technical Questions & Bugs 21st June 2012, 11:12
Replies: 4
Views: 968
Posted By RonaldH
Hey orilivegolive, We are indeed using...

Hey orilivegolive,


We are indeed using layered as well. We use the regular BitBlt method with SRCCOPY so we can't do anything about that behavior, and also don't have any plans to investigate....
Forum: Procaster Windows 11th June 2012, 08:58
Replies: 7
Views: 1,912
Posted By RonaldH
vedrit, Could you open a support ticket and refer...

vedrit, Could you open a support ticket and refer to this thread?


Best regards,

Ronald.
Forum: Procaster Windows 9th June 2012, 20:40
Replies: 13
Views: 3,452
Posted By RonaldH
TNinja and currydu, could you send an email to...

TNinja and currydu, could you send an email to procaster@livestream.com referencing this thread, including your forum username.
Also include your procaster logs with your email. You can save your...
Forum: Procaster Windows 9th June 2012, 20:37
Replies: 6
Views: 2,414
Posted By RonaldH
TNinja, what Windows version do you have and...

TNinja, what Windows version do you have and which recording device? webcam? capture card? ...
Forum: Procaster Windows 8th June 2012, 09:56
Replies: 2
Views: 1,136
Posted By RonaldH
Hi BobT36 Sorry that you are having this...

Hi BobT36


Sorry that you are having this issue. Could you give some extra information so we could try to reproduce.
-What operating system you are using
-What game you are streaming
-Is there...
Forum: Procaster Windows 5th June 2012, 09:07
Replies: 4
Views: 1,527
Posted By RonaldH
nTerra1, could you record a clip to your...

nTerra1, could you record a clip to your autopilot with these bars:
http://en.wikipedia.org/wiki/File:SMPTE_Color_Bars_16x9.svg

This way we can see in which way the colors get exactly distorted....
Forum: Procaster Windows 4th June 2012, 18:46
Replies: 14
Views: 12,875
Posted By RonaldH
@bbabaa does this still happen with version 20.3?...

@bbabaa does this still happen with version 20.3? If so, could you send your logs to procaster@livestream.com
You would first need to get the a-synchronization, then stop the stream, go into the...
Forum: Procaster Windows 16th May 2012, 23:02
Replies: 19
Views: 11,304
Posted By RonaldH
Kiyuri, could you answer the following questions:...

Kiyuri, could you answer the following questions:

-What game are you trying to stream
-Which operating system do you have
-What CPU do you have
-How much memory do you have
Forum: Procaster Mac 16th May 2012, 04:05
Replies: 51
Views: 23,379
Posted By RonaldH
@AuBurnedLime could you reinstall 20.3 for now...

@AuBurnedLime could you reinstall 20.3 for now and start it and see replicate the issues.
After this go into the preferences, click on the video tab and then click the save logs button.
Then start...
Forum: Procaster Windows 10th May 2012, 09:00
Replies: 6
Views: 4,139
Posted By RonaldH
Press the "Zoom In" button, you will see green...

Press the "Zoom In" button, you will see green brackets, move these to your other monitor and you will be able to capture this monitor. Make sure the "Start capture 2nd monitor" is off, else it will...
Forum: Procaster Mac 5th May 2012, 15:35
Replies: 4
Views: 2,895
Posted By RonaldH
Hey, we experienced this issue if you have...

Hey, we experienced this issue if you have installed some versions of the audio redirector. If you removed it from your extensions, you can install the newest version without issues. Do you know...
Forum: Procaster Mac 3rd May 2012, 09:41
Replies: 4
Views: 2,895
Posted By RonaldH
Hey Chrusling, Could you do the...

Hey Chrusling,


Could you do the following:
1) Be sure your Mac is shut down.
2) Press the power button.
3) Immediately after you hear the startup tone, hold the Shift key. The Shift key...
Forum: Procaster Mac 23rd April 2012, 09:08
Replies: 3
Views: 3,034
Posted By RonaldH
Hey, I think tinychat ignores the default output...

Hey, I think tinychat ignores the default output device, and thus streaming directly to the speakers, could you see if you can set the output manually and play around with that?
Forum: Procaster Windows 28th March 2012, 19:18
Replies: 15
Views: 4,317
Posted By RonaldH
yes please, we didn't receive any emails from...

yes please, we didn't receive any emails from that email to procaster@livestream.com
Forum: Procaster Windows 28th March 2012, 16:18
Replies: 15
Views: 4,317
Posted By RonaldH
vhctaylors, can you confirm it didn't get...

vhctaylors, can you confirm it didn't get blocked? We didn't receive anything.
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