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Forum: Technical Questions & Bugs 12th July 2013, 15:39
Replies: 55
Views: 12,551
Posted By Henry_live
Where are you all located? Does this only happen...

Where are you all located? Does this only happen on free ad-supported channels?
Forum: Technical Questions & Bugs 11th July 2013, 10:32
Replies: 55
Views: 12,551
Posted By Henry_live
Has anyone on this thread tried Graciebie's...

Has anyone on this thread tried Graciebie's suggestion? If so, please post your results here so we can confirm whether it is a working solution for all of you.
Forum: General Discussion 25th May 2013, 18:35
Replies: 4
Views: 17,248
Posted By Henry_live
Dexter52oo, I'm unsure what you're asking here....

Dexter52oo,

I'm unsure what you're asking here. Could you clarify?
Forum: Procaster Windows 25th May 2013, 18:34
Replies: 2
Views: 845
Posted By Henry_live
This issue is normally caused by bandwidth...

This issue is normally caused by bandwidth issues. Are you on a shared internet line? If so, there's the culprit. Make sure you're streaming at a moderate bitrate (Normal quality recommended) and...
Forum: Premium Questions 25th May 2013, 18:32
Replies: 4
Views: 3,232
Posted By Henry_live
Looks like what you're looking for is to use the...

Looks like what you're looking for is to use the Corner Bug. You can upload a corner bug from within your Livestream Studio > Configure Channel > Style Channel. More information on this can be found...
Forum: Technical Questions & Bugs 25th May 2013, 18:30
Replies: 2
Views: 566
Posted By Henry_live
It sounds like your CPU is not powerful enough to...

It sounds like your CPU is not powerful enough to stream and load the flash player at the same time. Please post your system specs so I may help troubleshoot further.

-Computer...
Forum: Technical Questions & Bugs 25th May 2013, 18:28
Replies: 2
Views: 630
Posted By Henry_live
Hello, There is no way to completely shut off...

Hello,

There is no way to completely shut off the auto pilot. However, you may remove all content from the autopilot by visiting your Livestream Studio and entering the "Control Auto-pilot"...
Forum: Technical Questions & Bugs 25th May 2013, 15:58
Replies: 1
Views: 549
Posted By Henry_live
The best way to stream a power point presentation...

The best way to stream a power point presentation is to also have the Power Point on the computer running streaming the broadcast using Procaster. There is currently no solution for bringing in a...
Forum: Technical Questions & Bugs 25th May 2013, 15:51
Replies: 3
Views: 575
Posted By Henry_live
What are your speedtest results to NYC? You can...

What are your speedtest results to NYC? You can get that here: http://newyork.speedtest.net

Reason I ask is because our ingest servers are located in NY for Original Livestream.

The information you...
Forum: Technical Questions & Bugs 25th May 2013, 15:48
Replies: 2
Views: 880
Posted By Henry_live
Knifoon, Are you also running Mac OS X 10.8.2?...

Knifoon,

Are you also running Mac OS X 10.8.2? I am attempting to replicate the issue here but am unable to reproduce it.
Forum: Technical Questions & Bugs 25th May 2013, 15:44
Replies: 12
Views: 1,957
Posted By Henry_live
Hey guys, which channels are you attempting to...

Hey guys, which channels are you attempting to watch? I would like to attempt to replicate the problem since it doesn't seem to be a platform wide issue.

Also, where are you all located?
Forum: Technical Questions & Bugs 19th April 2013, 22:15
Replies: 1
Views: 658
Posted By Henry_live
Donnya, Wirecast is definitely compatible with...

Donnya,

Wirecast is definitely compatible with the Original Livestream service. You can find information on how to use it HERE....
Forum: Technical Questions & Bugs 19th April 2013, 22:09
Replies: 8
Views: 5,225
Posted By Henry_live
Batard1, We actually offer this feature on our...

Batard1,

We actually offer this feature on our New Livestream platform. All chat messages become part of the comments on the archived videos. You can see more at http://new.livestream.com
Forum: Technical Questions & Bugs 19th April 2013, 22:07
Replies: 5
Views: 3,243
Posted By Henry_live
rap1ds, I think the main issue with Windows...

rap1ds,

I think the main issue with Windows Mobile phones is that they do not support the proper protocols/formats used for Livestreaming. Specifically HLS and Flash.
Forum: Procaster Windows 14th April 2013, 16:25
Replies: 3
Views: 1,440
Posted By Henry_live
Nonokitten, When you click the dropdown that...

Nonokitten,

When you click the dropdown that states "Preview Only", do your channels come up as available options? If not, then I would recommend re-installing the program. If they do, you must...
Forum: Technical Questions & Bugs 13th April 2013, 19:02
Replies: 1
Views: 392
Posted By Henry_live
Naun, You may embed On-Demand content but only...

Naun,

You may embed On-Demand content but only Premium account holders can embed the Live feed.
Forum: General Discussion 13th April 2013, 18:55
Replies: 2
Views: 1,046
Posted By Henry_live
It sounds like you're attempting to use the HDMI...

It sounds like you're attempting to use the HDMI Display output port as an input. Unfortunately this is not supported and you'll need to acquire a HDMI Capture card such as those offerred by Black...
Forum: Technical Questions & Bugs 13th April 2013, 18:51
Replies: 5
Views: 3,243
Posted By Henry_live
Unfortunately, Livestreams are not supported on...

Unfortunately, Livestreams are not supported on Windows Mobile phones.
Forum: Technical Questions & Bugs 13th April 2013, 18:50
Replies: 1
Views: 986
Posted By Henry_live
First time I'm seeing this but it's possible that...

First time I'm seeing this but it's possible that the installation of XSplit corrupted the Procaster installation. Please completely uninstall Procaster using the Windows uninstall tool and reinstall...
Forum: Technical Questions & Bugs 13th April 2013, 18:27
Replies: 1
Views: 719
Posted By Henry_live
TheMightySocks, Open up the Task Manager and...

TheMightySocks,

Open up the Task Manager and check to see if there are any instances of Procaster running. If there are, shut down those processes and try running Procaster again.

If that does...
Forum: Feature Requests 13th April 2013, 18:24
Replies: 2
Views: 1,100
Posted By Henry_live
Bmorisoli, Please clarify what you mean by the...

Bmorisoli,

Please clarify what you mean by the recording stopping. Usually recordings stop when there is a connectivity issue so any additional information you can give will help us determine what...
Forum: Technical Questions & Bugs 13th April 2013, 18:19
Replies: 1
Views: 595
Posted By Henry_live
Vasketo, The channel live status is changed by...

Vasketo,

The channel live status is changed by streaming Live. Once streaming Live, it will automatically adjust itself.
Forum: Procaster Mac 13th April 2013, 18:12
Replies: 1
Views: 909
Posted By Henry_live
Only the Windows version of the software includes...

Only the Windows version of the software includes a game mode. This is why you are not seeing the icons at the bottom part of the Procaster window. If you would like to stream a game without showing...
Forum: Technical Questions & Bugs 13th April 2013, 18:05
Replies: 1
Views: 653
Posted By Henry_live
The "Anti-lag" message is triggered by network...

The "Anti-lag" message is triggered by network connectivity issues. I would recommend checking to ensure that your network is properly configured. Make sure no firewalls are blocking these ports:...
Forum: Procaster Windows 13th April 2013, 17:50
Replies: 5
Views: 1,893
Posted By Henry_live
SolsticeRose, It looks like your PC is just...

SolsticeRose,

It looks like your PC is just meeting the minimum specification for broadcasting. This means that you're unable to both Broadcast and keep your browser open at the same time due to...
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