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Forum: Procaster Windows 17th June 2012, 14:15
Replies: 3
Views: 1,807
Posted By mbaron
VAC would be configured to feed the program audio...

VAC would be configured to feed the program audio you desire, it would then show up in the audio mixer of Procaster as a source.

Matt
Livestream Support
Forum: Technical Questions & Bugs 17th June 2012, 14:06
Replies: 7
Views: 1,958
Posted By mbaron
PyroGreg, Click on the storyboard where the...

PyroGreg,

Click on the storyboard where the video(s) are currently at, then drag and drop the video from the right-hand column into the desired storyboard on the left.

Matt
Livestream Support
Forum: Procaster Windows 17th June 2012, 14:00
Replies: 15
Views: 11,931
Posted By mbaron
pinna, What quality setting are you attempting...

pinna,

What quality setting are you attempting to stream with and what is the exact model or your CPU? Could you please also confirm you're using Procaster version 20.3 and your OS....
Forum: Technical Questions & Bugs 16th June 2012, 13:04
Replies: 196
Views: 102,295
Posted By mbaron
pellett, Please take a look at our user guide...

pellett,

Please take a look at our user guide and let us know if you still have questions:

http://www.livestream.com/userguide/index.php?title=Main_Page

Matt
Livestream Support
Forum: Cameras & Equipment 16th June 2012, 13:01
Replies: 1
Views: 1,589
Posted By mbaron
careerealism, Take a look at our online store,...

careerealism,

Take a look at our online store, much of what you're interested in can be found here:

http://store.livestream.com/

Matt
Livestream Support
Forum: Procaster Windows 16th June 2012, 12:59
Replies: 5
Views: 3,307
Posted By mbaron
nuovaspecie, Please open a ticket in our support...

nuovaspecie,

Please open a ticket in our support center and we'll be able to assist you.

Matt
Livestream Support
Forum: Other Support Issues 16th June 2012, 12:40
Replies: 1
Views: 1,081
Posted By mbaron
dwar_, If you'd like to remove the audio track...

dwar_,

If you'd like to remove the audio track from your broadcast you'd need to download the file from the Livestream Studio, edit it locally and then upload it once again.

Matt
Livestream Support
Forum: Feedback 7th June 2012, 13:28
Replies: 1
Views: 3,072
Posted By mbaron
The only way to accomplish this workflow at this...

The only way to accomplish this workflow at this time would be to capture the prerecorded video and stream it live. This can be done by playing back the file locally and using the Livestream for...
Forum: Procaster Windows 7th June 2012, 13:24
Replies: 5
Views: 3,595
Posted By mbaron
wildcat6345, What program and microphone are you...

wildcat6345,

What program and microphone are you using? You should be able to configure your microphone from the audio interface of your encoder.

Matt
Livestream Support
Forum: General Discussion 7th June 2012, 13:22
Replies: 14
Views: 5,321
Posted By mbaron
At this time the only solutions for streaming to...

At this time the only solutions for streaming to New Livestream are via the Livestream Broadcaster, the Livestream plugin on the Newtek Tricaster or the Livestream for Producers application, which is...
Forum: Technical Questions & Bugs 7th June 2012, 13:20
Replies: 4
Views: 1,939
Posted By mbaron
RainbowFirebird, Another reason this would occur...

RainbowFirebird,

Another reason this would occur is if you have the Livestream player open and have the option for "speaker's audio" enabled in the Procaster audio mixer.

Matt
Livestream Support
Forum: General Discussion 6th June 2012, 21:06
Replies: 3
Views: 1,621
Posted By mbaron
Sasafrass452, Could you please explain the...

Sasafrass452,

Could you please explain the problem you are having watching the feed at that URL, as it worked fine for me.

Matt
Livestream Support
Forum: Feature Requests 6th June 2012, 20:14
Replies: 1
Views: 7,538
Posted By mbaron
Mariajosebesora, If you previously had a Twitcam...

Mariajosebesora,

If you previously had a Twitcam account, then deleted your Twitter account this breaks the integration and unfortunately there is no way of fixing this at this time....
Forum: Technical Questions & Bugs 6th June 2012, 20:05
Replies: 1
Views: 640
Posted By mbaron
Aweather, Can you provide a screen shot of this...

Aweather,

Can you provide a screen shot of this behavior and let us know the OS you're running, as I don't believe we've had a report of this behavior.

Thanks,
Matt
Livestream Support
Forum: Premium Questions 6th June 2012, 19:49
Replies: 9
Views: 5,580
Posted By mbaron
Yes, only Procaster and the Procaster plugin on...

Yes, only Procaster and the Procaster plugin on the Newtek Tricaster would allow you to offer multi bitrate encoding on Original Livestream at this time.

Matt
Livestream Support
Forum: Technical Questions & Bugs 6th June 2012, 17:54
Replies: 3
Views: 1,277
Posted By mbaron
We wouldn't be able to provide instructions for...

We wouldn't be able to provide instructions for changing your firewall rules as they would be completely different depending on the hardware/software you're using.

Matt
Livestream Support
Forum: Technical Questions & Bugs 6th June 2012, 17:50
Replies: 3
Views: 1,146
Posted By mbaron
djprovox, You'll likely need the assistance of a...

djprovox,

You'll likely need the assistance of a programmer to use the API if it is not making sense to you.

Matt
Livestream Support
Forum: Technical Questions & Bugs 3rd June 2012, 17:35
Replies: 3
Views: 1,277
Posted By mbaron
scalive, This indicates a connection issue. Do...

scalive,

This indicates a connection issue. Do you have any type of firewall or security parameters in place that would be restricting traffic? Procaster needs to be able to communicate via ports 80...
Forum: Technical Questions & Bugs 2nd June 2012, 18:42
Replies: 1
Views: 997
Posted By mbaron
dragon456, Can you provide us with a link to the...

dragon456,

Can you provide us with a link to the video on Livestream and another to the original file.

Thanks,
Matt
Livestream Support
Forum: Feedback 2nd June 2012, 17:36
Replies: 6
Views: 11,590
Posted By mbaron
gamingclub, New Livestream and Original...

gamingclub,

New Livestream and Original Livestream are two separate platforms, but you can still login to Original Livestream from the grey bar at the top of our homepage.

Matt
Livestream Support
Forum: Procaster Windows 2nd June 2012, 17:35
Replies: 12
Views: 2,694
Posted By mbaron
saed201031, Could you please explain more on how...

saed201031,

Could you please explain more on how Procaster is stopping; is it crashing, do you receive any type of error before/after it stops? Could you also let us know which preset you're...
Forum: Other Support Issues 30th May 2012, 20:35
Replies: 279
Views: 105,084
Posted By mbaron
marcox199, I can confirm your channel has been...

marcox199,

I can confirm your channel has been verified.

Matt
Livestream Support
Forum: General Discussion 29th May 2012, 16:34
Replies: 1
Views: 1,079
Posted By mbaron
You might also be interested in Camtwist or...

You might also be interested in Camtwist or Camtasia.

Matt
Livestream Support
Forum: Premium Questions 29th May 2012, 16:25
Replies: 7
Views: 3,442
Posted By mbaron
There aren't any that I'm aware of, but I can add...

There aren't any that I'm aware of, but I can add this as a feature request.

Matt
Livestream Support
Forum: Technical Questions & Bugs 29th May 2012, 16:19
Replies: 3
Views: 1,125
Posted By mbaron
lolitsadam, You could try installing the...

lolitsadam,

You could try installing the Microsoft Visual C++ 2010 Redistributable Package from here:

http://www.microsoft.com/en-us/download/details.aspx?id=5555

If that doesn't work you've got...
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