Go Back   Livestream Forum > Search Forums

Showing results 1 to 25 of 34
Search took 0.00 seconds.
Search: Posts Made By: JoeMooreLivestream
Forum: Other Support Issues 18th March 2010, 15:49
Replies: 5
Views: 1,383
Posted By JoeMooreLivestream
Dns

Hello Tentor and Darkcross,

Please use the above directions to send me your DNS. Looking forward to hearing from you.

Best Regards,

Joe Moore
Livestream Producer Support

--
Forum: Other Support Issues 12th March 2010, 14:26
Replies: 5
Views: 1,383
Posted By JoeMooreLivestream
DNS Issue

Hello,

Thanks for your forum post. Your issue may be the result of a DNS issue. Please locate your DNS and then send it to me in an email at joe.moore@livestream.com.

You can locate your DNS...
Forum: General Discussion 11th March 2010, 16:57
Replies: 2
Views: 924
Posted By JoeMooreLivestream
Advanced FME options

Check out our User Guide here for advanced FME options:

http://www.livestream.com/userguide/index.php/Use_Flash_Media_Encoder_On2_Flix_live_or_Wirecast_with_Livestream#Advanced_FME_Options

...
Forum: Other Support Issues 11th March 2010, 16:55
Replies: 16
Views: 2,293
Posted By JoeMooreLivestream
Dns

Hello everyone,

Thanks for bearing with us through all of this. For all of you experiencing this issue, I'd like to ask you for your DNS Server number. If you're on a PC, this can be easily done...
Forum: Other Support Issues 11th March 2010, 13:38
Replies: 16
Views: 2,293
Posted By JoeMooreLivestream
Everyone, We're recently discovered a...

Everyone,

We're recently discovered a service issue and we're currently in the process of investigating. We believe this issue may be affecting you and your colleagues. We are diligently...
Forum: Other Support Issues 10th March 2010, 15:14
Replies: 32
Views: 5,104
Posted By JoeMooreLivestream
No Smiley!

That shouldn't be a smiley- its a : with a D
No space inbetween.
Forum: Other Support Issues 10th March 2010, 15:11
Replies: 32
Views: 5,104
Posted By JoeMooreLivestream
Scott, I've tried the link to your embedded...

Scott,

I've tried the link to your embedded player: http://visitpontiac.com/components/news/community/article.php?a=bde1b67f87eebac033cf1c48bafd6043

And after examining the script, I can see...
Forum: Other Support Issues 9th March 2010, 12:23
Replies: 32
Views: 5,104
Posted By JoeMooreLivestream
Scott-

Hello,

I've visited your channel page, and it appears to be working fine. I've visited your embedded player page, but there does not appear to be an embedded player present. Please try deleting...
Forum: Other Support Issues 9th March 2010, 10:59
Replies: 32
Views: 5,104
Posted By JoeMooreLivestream
Channel Down

Hello again everyone,

I've visited all of the pages mentioned above, and did not encounter any problems accessing the pages. Please let us know if you continue to have issues.

Best Regards,
...
Forum: Procaster Windows 8th March 2010, 18:38
Replies: 2
Views: 1,042
Posted By JoeMooreLivestream
New Recordings Folders

Hello,

Thanks for your email. We're aware of this bug, and are currently are in the process of putting a fix into effect. We appreciate your patience while we address this issue.

Best Regards,...
Forum: Other Support Issues 8th March 2010, 18:38
Replies: 1
Views: 749
Posted By JoeMooreLivestream
Recording Folders Bug

Hello,

Thanks for your email. We're aware of this bug, and are currently are in the process of putting a fix into effect. We appreciate your patience while we address this issue.

Best Regards,...
Forum: Other Support Issues 8th March 2010, 16:30
Replies: 32
Views: 5,104
Posted By JoeMooreLivestream
Missing Channel Issues

Hello all,

Thanks very much for posting your channel related issues to the forums. Earlier today we experienced an unplanned service outage that caused your channels to appear unavailable. This...
Forum: Procaster Windows 5th March 2010, 14:10
Replies: 2
Views: 1,310
Posted By JoeMooreLivestream
Low Bandwidth Speed

Hello,

Thanks for your Forum post.

The issue's you're experiencing are most likely due to your low bandwidth. Trying to stream at your high resolutions at the high FPS over a low upload...
Forum: Technical Questions & Bugs 5th March 2010, 13:25
Replies: 1
Views: 655
Posted By JoeMooreLivestream
Using Procaster

Hello,

In order to stream to your new channel using Procaster, you'll first need to download and install Procaster. Once Procaster has been opened, you'll need to log in using your User name and...
Forum: General Discussion 5th March 2010, 12:29
Replies: 2
Views: 842
Posted By JoeMooreLivestream
Deleting Content From Media Library

Hello guys,

Please refer to the following link from our User Guide to learn how to delete content from your Media Library:
...
Forum: Feedback 1st March 2010, 12:01
Replies: 2
Views: 2,462
Posted By JoeMooreLivestream
Old Player

Hello,

We apologize for the delayed response. The overlays you've mentioned in the Old Player are a permanent additions.

Best Regards,

Joe Moore
Livestream Producer Support

--
Forum: Procaster Windows 22nd February 2010, 18:14
Replies: 5
Views: 1,354
Posted By JoeMooreLivestream
Hello Hybred, Unfortunately, I'm not clear...

Hello Hybred,

Unfortunately, I'm not clear on the issue you're having. Please try explaining with a little more detail. Additionally, I can't see much from the image you've referenced. Please try...
Forum: Procaster Windows 22nd February 2010, 17:48
Replies: 2
Views: 1,942
Posted By JoeMooreLivestream
Removing Shows

Hello,

Ahorn, thanks for your response, that is correct.



Blenderben,

To learn how to delete the clips that you've already recorded, please visit the following link in our User Guide....
Forum: Procaster Windows 19th February 2010, 17:01
Replies: 14
Views: 2,519
Posted By JoeMooreLivestream
Game FPS

Hello,

Please try settings your Game's frame rate to something closer to 30 fps. Then please try streaming the game again.

Best Regards,

Joe Moore
Livestream Producer Support

--
Forum: Feedback 19th February 2010, 10:52
Replies: 2
Views: 2,079
Posted By JoeMooreLivestream
Premium Support

Hello,

Thanks for your forum post. Unfortunately, we do not have any contact from you in our records. Please be sure to send all technical related issues to joe.moore@livestream.com for a quicker...
Forum: Procaster Windows 18th February 2010, 14:47
Replies: 14
Views: 2,519
Posted By JoeMooreLivestream
Everyone, please try again...

Hello everyone,

Thanks for bringing up this issue. We believe we've located the issue behind this, but we'll need your help testing this out. Could everyone attempt your streams again, and let us...
Forum: Other Support Issues 17th February 2010, 10:26
Replies: 196
Views: 72,554
Posted By JoeMooreLivestream
ohsokoolnyc - broadcasting issues

Hello ohsokoolnyc,

What kind of issues did you encounter recently during your broadcast last night? I'll be more than happy to take a look and provide some feedback.

In the future, please...
Forum: Other Support Issues 3rd February 2010, 12:43
Replies: 9
Views: 3,323
Posted By JoeMooreLivestream
Hello cblades, What process are you trying...

Hello cblades,

What process are you trying to perform when you get the message. Thanks for helping us pin-point exactly where this issue lies.

Best,
Joe Moore
Livestream Producer Support
Forum: Other Support Issues 3rd February 2010, 12:29
Replies: 9
Views: 3,323
Posted By JoeMooreLivestream
CrashWolf17, Unfortunately, we're unable to...

CrashWolf17,

Unfortunately, we're unable to reproduce this problem. If you continue to have difficulties, please let us know.

-Joe Moore
Livestream Producer Support
Forum: Other Support Issues 3rd February 2010, 10:03
Replies: 43
Views: 9,953
Posted By JoeMooreLivestream
Confirmed Overlay Display Bug Resolution

Hello everyone,

Just to confirm, the issue we've been experiencing in regards to the Pause/Volume/Fullscreen overlay display sticking over your video has been resolved. Please be sure to empty...
Showing results 1 to 25 of 34

 
Forum Jump